Walser Buick GMC Roseville

Answered. Let me know when my part is in. No more AI texts, please. Answered. Let me know when my part is in. No more AI texts, please. Let me know when my part is in. No more AI texts, please. Answered. Let me know when my part is in. No more AI texts, please. More

Worst customer service ever! Their technicians and service advisors are not transparent about why they up-charge everything or what is going on with the vehicle. They sent over a Their technicians and service advisors are not transparent about why they up-charge everything or what is going on with the vehicle. They sent over an estimate almost 3x as much as other local repair shops. I tried calling the assigned service advisor about it, but he wouldn’t return my calls for half the day until I finally deferred the services, then he suddenly was available to ask if that had been a mistake. When I expressed my frustration, they were very clear that there was nothing they could do, which just means they don’t care so long as they are making money. More

He caused me to have emergency repairs! !! Had a coolant flush. 1 hose disconnected; and a major kink in hose restricted coolant flow to engine by 100% ! Not sure service was done, coolant i !! Had a coolant flush. 1 hose disconnected; and a major kink in hose restricted coolant flow to engine by 100% ! Not sure service was done, coolant is very dark. More

Had to wait for 3 hours for the software reset after my vehical was only 5-6 old but it seems the fix corrected everything. The staff was very corgal & answered all of my questions. vehical was only 5-6 old but it seems the fix corrected everything. The staff was very corgal & answered all of my questions. More

The guys at the service desk are always very knowledgeable and I don't feel like they are pushing unnecessary repairs. knowledgeable and I don't feel like they are pushing unnecessary repairs. More

Appoint time met, work completed in timely fashion, staff friendly and explained the work that was completed friendly and explained the work that was completed More

Very courteous, informative, and professional. I would highly recommend this dealership to anyone needing services for their vehicles. I would highly recommend this dealership to anyone needing services for their vehicles. More

He explained options and features. He listened to our needs and preferences. Professional and friendly. He listened to our needs and preferences. Professional and friendly. More

Bought this vehicle from out of state. Had a problem with a door within an hour of leaving. Days later, we were contacted that they had messed up our original paperwork which was now inv Had a problem with a door within an hour of leaving. Days later, we were contacted that they had messed up our original paperwork which was now invalid. Had to re-sign everything remotely. Over one month later we are STILL waiting for our registration. Dealership says some third party processes that paperwork and they have no way of knowing why it's late or expediting the process. It's been a struggle from start to finish. Very frustrated. More

အခုနောက်ပိုင်း ဝန်ဆောင်မှုပေးတဲ့ တာဝန်ခံ အလုပ်သမား နည်းပါးတဲ့ အကြောင်းကြောင့်လားတော့ မသိပါ။ ကားကြည့်ရှု စစ်ဆေးခြင်းအပေါ် အားနည်းတယ် ဥပမာ-ရေဆေးပေးခြင်း မလုပ်လိုက်ဘူး၊ မေးမြန်း စာဖတ်ခြင်း အချိန်မရှိ၍လား နည်းပါးတဲ့ အကြောင်းကြောင့်လားတော့ မသိပါ။ ကားကြည့်ရှု စစ်ဆေးခြင်းအပေါ် အားနည်းတယ် ဥပမာ-ရေဆေးပေးခြင်း မလုပ်လိုက်ဘူး၊ မေးမြန်း စာဖတ်ခြင်း အချိန်မရှိ၍လားမသိပါ ထင်ရာ ဈေးများတောင်းခြင်း၊ ဖုံးပေါ်ပြောထားသည့် ဈေးနူန်းနှင့် ကား စစ်ဆေးရန်ရောက်ချိန်တွင် တောင်းခံမှု ဈေးနူန်း ကွဲလွဲခြင်း၊ မကြာမှီတွင် မှားယွင်းကြောင်း ပြန်လည်ပြောဆို ပါသည်။ တိုးတက်ရန်လိုအပ်နေပါသေးသည်။ အလုပ်သမား ထပ်မန်ဖြေခြင်းဖြင့် အလုပ်သမားများ စိတ်ဖီစီးမှုသက်သာပြီး ပျော်ရွှင်တက်ကြွစွာ လုပဆောင်ခြင်းဖြင့် ဂုဏ်သိက္ခာ အမည်ကောင်းများဖြင့် စီးပွား အောင်မြင်နိုင်သည်ဟု အကြံပြုချင်ပါသည်။ "Recently, it seems there's been a noticeable decline in the service quality, possibly due to a shortage of service personnel. This is reflected in areas such as: * Inadequate Vehicle Inspection: Services like car washing are sometimes overlooked. * Pricing Discrepancies: There appear to be inconsistencies between quoted prices and the final charges, possibly due to staff not having enough time to read inquiries carefully. There have been instances of incorrect pricing, which are later corrected. * Lack of Attention to Customer Inquiries: It seems staff members may not have sufficient time to thoroughly address customer questions. I believe there's room for improvement. I suggest that increasing staffing levels could alleviate employee stress and allow them to perform their duties more effectively and with greater enthusiasm. This, in turn, would enhance the company's reputation and contribute to its overall success." Here are some key points that were considered in the translation: * Professional Tone: The language used is polite and constructive, focusing on providing helpful feedback rather than simply complaining. * Clarity and Specificity: The issues are clearly outlined with specific examples, such as the car wash and pricing discrepancies. * Constructive Suggestions: The feedback includes a practical solution, which is to increase staffing levels. * Emphasis on Positive Outcomes: The translation highlights the potential benefits of implementing the suggestions, such as improved reputation and business success. I hope this helps. More