
Walser Buick GMC Roseville
Roseville, MN
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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This dealership is hit or miss with customer service. If I didn’t purchase the extended warranty with my vehicle through Walser, I would definitely bring it elsewhere. I’ve had lackluster experience with If I didn’t purchase the extended warranty with my vehicle through Walser, I would definitely bring it elsewhere. I’ve had lackluster experience with Walser at this location and abhorrent experience at the Polar Chevrolet Walser. Their customer service could definitely improve. More
Dealer is unwilling to stand behind their warranty. We have a paint defect happening on our front bumper and they are saying it’s due to outside elements. Said they would fix for 2k. We have a paint defect happening on our front bumper and they are saying it’s due to outside elements. Said they would fix for 2k. More
The service staff is always friendly and helpful. The service is very prompt. I’ve been bringing my vehicles there for service for about 10 years. The service is very prompt. I’ve been bringing my vehicles there for service for about 10 years. More
I came in for a recall issue. Over one month ahead of time I called ahead of time to make sure that they would have the proper parts on hand after waiting for one hour, I was told Over one month ahead of time I called ahead of time to make sure that they would have the proper parts on hand after waiting for one hour, I was told that the parts were not there. I was upset by this as it was a complete waste of time, The service technician said to wait a bit and they would see if they could find the part. And then came back and said they had one and would install it. Not very impressive. More
Very helpful, friendly staff. I liked the one person handles it all approach. Kurt was very informative while Daniel was off. I liked the one person handles it all approach. Kurt was very informative while Daniel was off. More
Easy to schedule service times that fit my schedule, pleasant professional staff. Comfortable waiting area with easy use of technology, both for me and service updates. pleasant professional staff. Comfortable waiting area with easy use of technology, both for me and service updates. More
The manager in Roseville was Stellar. He went over and beyond to make sure my vehicle was serviced and that I was happy with outcome! I appreciate the professionalism and leadership he sh He went over and beyond to make sure my vehicle was serviced and that I was happy with outcome! I appreciate the professionalism and leadership he showed with the staff and self service department! More
Excellent customer service, excellent service videos, friendly customer service, and some of the most knowledgeable people to help me understand. friendly customer service, and some of the most knowledgeable people to help me understand. More