Walser Buick GMC Roseville

I bought a 2022 Buick Encore 2 weeks ago. During the sales process, we asked our sales rep several times to make sure we would receive 2 key fobs. We only received one key fob. I ha During the sales process, we asked our sales rep several times to make sure we would receive 2 key fobs. We only received one key fob. I have reached out numerous times to either pick up the 2nd fob or schedule getting a new one. I have had no luck. I believe you, the dealership should pay for the 2nd fob, as we were told there we’re 2 key fobs during our sales process. More

It was a easy process and we are very pleased with the service that was provided service that was provided More

My truck was dirty,finger prints on the door and door sill was stepped on a hundred times. They did a recall on the truck. sill was stepped on a hundred times. They did a recall on the truck. More

Had my car for 19 days changed fuel pump fuel injector light still on and still don’t know what is wrong with it light still on and still don’t know what is wrong with it More

Oil change was done satisfactorily. No oil spots on MY garage floor after the oil change was done, which isn't always the case with other businesses / dealerships doing oil changes. No oil spots on MY garage floor after the oil change was done, which isn't always the case with other businesses / dealerships doing oil changes. More

Polite and professional staff who had my vehicle ready on time. They made sure that I was up to date on software updates and if there were any recalls. time. They made sure that I was up to date on software updates and if there were any recalls. More

My sales rep Jesse and his manager Steven were fantastic to work with. They didn't pressure me, didn't rush me, they took time to walk me through everything. I highly recommend this dealership. I am loving to work with. They didn't pressure me, didn't rush me, they took time to walk me through everything. I highly recommend this dealership. I am loving my "new" pre-owned SUV. More

Brought vehicle in for oil leak. Tech stated it was from last oil change but vehicle is still leaking oil and now had to make appoint at jeep dealer which is 3 weeks out. Tech stated it was from last oil change but vehicle is still leaking oil and now had to make appoint at jeep dealer which is 3 weeks out. More

Worst service ever received ever don’t recommend please dont waster your time or money dont waster your time or money More

Very poor experience. Within a week of purchasing a brand new Canyon - the camera system stopped working and there was a rattle in one of the speakers. The salesperson h Within a week of purchasing a brand new Canyon - the camera system stopped working and there was a rattle in one of the speakers. The salesperson helped set up an appointment to get it serviced. Upon arrival for the service the person checking me in (Matt?) gave me little info and told me I would hear back by noon. By 2pm and after many calls to the service desk with no reply I went back to the shop and found out nothing was fixed and all that was completed was a a software download and check. They wanted me to leave my truck overnight. I live in Duluth and drove to Roseville for the service thinking I would be better taken care of than at the GMC dealership in Duluth. I was completely wrong in my thinking. While picking my truck up to go back home after a wasted day, there were two other customers complaining about the level of service at the service desk counter. More