Walser Buick GMC Roseville

The staff are very Knowledgeable and competent. They tried to do a very good job. They tried to do a very good job. More

I liked the video the tech took of the underside of my car. Although I didn’t use it, the message from the advisor is good. I was told someone would come to get me in the waiting room when my car was done car. Although I didn’t use it, the message from the advisor is good. I was told someone would come to get me in the waiting room when my car was done. Some how I got forgotten and about 4:40 I was starting to get worried something was wrong. I found out my car was outside with the work finished. Also the mileage on the work order is wrong. Should be 60074 not 66074. Could you please fix this with CARFAX More

They were very helpful and efficient. The service was done quickly with a video of my car being serviced. I was very happy The service was done quickly with a video of my car being serviced. I was very happy More

Disappointing - failed to diagnose vehicle at last time in although they noted a clunking noise - issue was clearly visible - had they looked done the proper insoection / video in although they noted a clunking noise - issue was clearly visible - had they looked done the proper insoection / video More

Top notch dealership. I had a very good experience with the dealership. I really like the videos that show the cars service. I had a very good experience with the dealership. I really like the videos that show the cars service. More

I’m still having a problem with some jerking with automatic shifting. It did improve somewhat with computer adjustments but I think it should shift smoothly all the time. The amt of money paid for ne automatic shifting. It did improve somewhat with computer adjustments but I think it should shift smoothly all the time. The amt of money paid for new vehicles should insure a smooth ride. More

Everything I was promised at the time of my purchase turned out to be a lie the first time I tried bringing it in for a warranty issue. turned out to be a lie the first time I tried bringing it in for a warranty issue. More

I brought my truck in for an oil change and a howling sound that I was getting. I was told that my front tires were cupped . They did the oil change they rotated my tires, but never offered to do an al sound that I was getting. I was told that my front tires were cupped . They did the oil change they rotated my tires, but never offered to do an alignment to correct the issue so I went somewhere else for an alignment and everything is fine now very dissatisfied that they did not offer to do an alignment to correct the issue More

Easy and fair buying process. Courteous sales people and no pressure. Definitely buy from them in the future. Courteous sales people and no pressure. Definitely buy from them in the future. More

My wife and I came in to look at two vehicles. We were surprised that the General Manager was the one to greet us while I was looking under the first vehicle. Steve was very polite and introduced We were surprised that the General Manager was the one to greet us while I was looking under the first vehicle. Steve was very polite and introduced himself and asked what they could do to help. We had a short conversation and then he grabbed a sales associate, Nick, and both were very accommodating and patient with our inquiries about the used vehicles. They provided hard copies of everything from the Carfax to their own vehicle inspection report for us to review. They were also accommodating while we left to discuss and then came back to have an offsite third-party pre-purchase inspection done on one of the vehicles. We came back with no real issues and closed the sale. We were even the last ones out the door a few minutes after hours. Both Steve and Nick were both there to see us off in our new, to us at least, vehicle. Would defiantly not hesitate to look at Walser again as the service earned my repeat business. More