Walser Buick GMC Roseville

They found the problem and they took care of me right away and all in all good friendly atmosphere away and all in all good friendly atmosphere More

We are very excited about our New Buick we just purchased @ Walser Roseville. We worked with Gabe Pantano who was very knowledgeable about the models/options. And after purchasing the Vehicle, he was most he @ Walser Roseville. We worked with Gabe Pantano who was very knowledgeable about the models/options. And after purchasing the Vehicle, he was most helpful with explaining/assisting with the new technology setups. All in all, it was a Very Good experience. More

I can not thank this dealership enough, very professional and smooth process getting a vehicle we wanted. We ended up with a Chevy blazer that has everything we wanted. Terrill May was very easy to work with and smooth process getting a vehicle we wanted. We ended up with a Chevy blazer that has everything we wanted. Terrill May was very easy to work with and is a valuable employee to have! More

Set a time with Charles to view/test drive a car, but apparently they double booked a showing. I was at the dealership first to see the car, but was not allowed to view it let alone test drive it. Apolo apparently they double booked a showing. I was at the dealership first to see the car, but was not allowed to view it let alone test drive it. Apologies from the sales manager were given for their mistake and a "wonderful" offer $500 off another vehicle if I was interested. I then read the google reviews and this shows up from a review 4 months ago "we are unable to hold or reserve vehicles for customers." I guess this dealership rule doesn't apply for everyone or the rules changed from 4 months ago. Walser will not get any business from me. More

STAY AWAY! Dealership loves to play games and is a sham. Tried to buy a vehicle which was to arrive and wanted to reserve it for msrp as I was told I could do. Dealership loves to play games and is a sham. Tried to buy a vehicle which was to arrive and wanted to reserve it for msrp as I was told I could do. The next day they said that they won't sell it to me because I live out of the state. However, they state on the website that "nationwide delivery is available". I was going to pick it up myself in MN. The reason they declined to sell it is that they got a better offer and made up a reason not to sell it to me. Apparently they'll do anything to make an extra buck including geographical discrimination if you live out of state. More

This is in regards to an experience I had this morning with your service manager Adam Zimmerman - I had an exceptional experience with his professionalism and his care when I was in desperate need of help with your service manager Adam Zimmerman - I had an exceptional experience with his professionalism and his care when I was in desperate need of help with my vehicle. He took time out of his busy day to help install a battery in my car that was unexpected unplanned and without an appointment and he did it with a smile. It is rare that the quality of a person motivates one to patronize a business but that is the feeling I had this morning as he worked in the cold on a vehicle he had no intention of operating on for a person he just met. There needs to be an Adam Zimmerman at every Walser Dealership. His act of kindness and service is something that your company needs to be proud of and I feel privileged to have the accidental chance to run by him today. If this message could be directed to him in some way I would greatly appreciate it. Tell him I cannot thank him enough and wish him the best and hope to see him when I purchase my next vehicle from Walser. More

Would never buy from them again. They are terrible at returning calls and give inaccurate information. They are also very rude. returning calls and give inaccurate information. They are also very rude. More

Nakara Trimble was great. She is a professional with excellent communication skills. From the first contact with the dealership, her responses were timely. She did a great job of following up with detai excellent communication skills. From the first contact with the dealership, her responses were timely. She did a great job of following up with detailed information. More

This service department is absolutely unbelievable! They are so professional and yet incredibly personal at the same time! They are 100 % on your side from the moment you walk in until they are sure you ar are so professional and yet incredibly personal at the same time! They are 100 % on your side from the moment you walk in until they are sure you are completely happy with the outcome. Adam, Tessa and the entire team will not quit. They solved a puzzle with our car that has been a problem for years. We are so grateful for their commitment to doing whatever it takes to make things right! We found our place and would give them 10 stars if we could! We highly recommend the Walser Buick GMC Service Department! More

The team at Walser GMC of Roseville is unbeatable. Across the board from the sales department, to the service department collaborate to make any car buying situation a breeze. the board from the sales department, to the service department collaborate to make any car buying situation a breeze. More