Walser Burnsville Mazda

Efficient service and tech found my tire issue was much less serious and the cost to fix was much less than expected. less serious and the cost to fix was much less than expected. More

Took Almost two weeks to repair. Was $ü100 on appt 1. Picked up and still saw skid plate crack. Kept car for Repair 2 and went to $1100+ repair. Was $ü100 on appt 1. Picked up and still saw skid plate crack. Kept car for Repair 2 and went to $1100+ repair. More

I bought the car from Carter. I noticed this windshield had a crack in it and the car was dirty after I had given them two days to make sure everything was in order. After driving I noticed this windshield had a crack in it and the car was dirty after I had given them two days to make sure everything was in order. After driving for a few days, I got a dash notification that my oil was low. I brought it the the service department, and was told that the oil level in my car was low, meaning they just didn't service the car properly before I purchased it. Sean was helpful in figuring these issues out. Carter on the other hand ignored my text, and only responded to me after I called his direct boss and complained. More

They always go above and beyond anytime I need service. I never feel pressured into anything and I know when I need help, they will always do their best to make things go as smooth as possible. I never feel pressured into anything and I know when I need help, they will always do their best to make things go as smooth as possible. More

Quick, official, clean and always reliable. Friendly, knowledgeable, helpful and professional stuff. Best service ever Friendly, knowledgeable, helpful and professional stuff. Best service ever More

I came in to have them look at repairing where a piece of ice had hit my car. They couldn't do that, but they did squeeze me in for an oil change that was overdue because I had taken my car out of road trip. ice had hit my car. They couldn't do that, but they did squeeze me in for an oil change that was overdue because I had taken my car out of road trip. It was great I didn't have to make another appointment! More

Did a great job of listening to my needs instead of talking about the offers talking about the offers More

Purchased a used Ford Explorer. Also purchased a Walser extended warranty at the same time as the purchase of the Ford. Warning light coming on and dealer unable to find any issue. Also purchased a Walser extended warranty at the same time as the purchase of the Ford. Warning light coming on and dealer unable to find any issue. Picked up SUV and second time starting it the light was on again. Dropped of at dealer a second time. They had it over a week and unable to find anything. Went to pick it up and light came on in the parking lot of the dealership. Left SUV a third time. They had it over a week again and replaced a switch and the second time I started it the light was on again. So frustrating that the Warranty requires going through this purchasing dealer and not going directly to a Ford dealer. What do I do..............drop of the SUV a fourth time? More

Walser Mazda has helped me feel comfortable and confident about my vehicle purchase. The experience and interactions with the customer service team, sales staff and service is always very professional and p about my vehicle purchase. The experience and interactions with the customer service team, sales staff and service is always very professional and personable. Most recently I traded in a car and ended up with a lease. I am so happy with the car and know it was the right decision. The sales team took time to ask me specifically about what I was looking for. A special call out to Alex Meyhoefer -- who was very patient in educating me about a lease arrangement as well as all other transactional processes. THANK YOU!! More

Bought a used car it was a great experience Treated very well, taken care of when an issue arose well, taken care of when an issue arose More