Walser Burnsville Mazda

I was happy that they were able to find the cause of my low oil level and fix it quickly! low oil level and fix it quickly! More

It was fine the service went fine but they put the wrong oil in my car didn't, inform me about it or ask I only found out because I was looking at my receipt for why it was more expensive than usual. Not su oil in my car didn't, inform me about it or ask I only found out because I was looking at my receipt for why it was more expensive than usual. Not sure if the oil they put in was more expensive or what I did call back and ask if my car would be fine with the oil they did put in and someone said yes and that they usually put in thicker oil when it is closer to winter but it's still 90 degrees outside and I still think I should've been informed about that. More

Everyone in the service department has always been courteous, helpful, willing to listen and problem solve. Communication is excellent. courteous, helpful, willing to listen and problem solve. Communication is excellent. More

Very clean. Staff was helpful and walked me through what they were going to do with my car. Staff was helpful and walked me through what they were going to do with my car. More

Everything was good, except I wasn't really told the my 'interior air filter' really needed to be replaced until I was 'checking out'. Now I get a loud noise when I turn the air up on high. 'interior air filter' really needed to be replaced until I was 'checking out'. Now I get a loud noise when I turn the air up on high. More

Communication was great, and everything was completed as promised The free car wash was a great perk promised The free car wash was a great perk More

I usually never write reviews, but one of the managers, Jesse Howard, sent me an emotional/somewhat degrading text when I asked for a quote on a Mazda CX5. I would highly recommend avoiding this dealership Jesse Howard, sent me an emotional/somewhat degrading text when I asked for a quote on a Mazda CX5. I would highly recommend avoiding this dealership. They claim they are a "single price dealership" so I went elsewhere and got more competitive pricing from sales people that are willing to negotiate. Here is what Jesse wrote to me: "There are many ways I could say why that would never be possible. Every person has their own version or feeling of what a good deal is. Yours is merely a feeling or an intangible that I will never be able to meet or accommodate. I would love to tell you that you're getting a great deal already, but that is something that you will have to decide on your own." More

Attentive and respectful. Appreciate my elderly Protege! I liked the courtesy car 'test drive' during the repair wait. Appreciate my elderly Protege! I liked the courtesy car 'test drive' during the repair wait. More

I brought in the vehicle twice and the issue wasn't resolved. There were other repairs that were done well, but the inciting issue remains. resolved. There were other repairs that were done well, but the inciting issue remains. More

Kendall was/is always thoughtful, patient and keeps me informed throughout the appointment. The service was incredibly detailed! informed throughout the appointment. The service was incredibly detailed! More