
Walser Chrysler Jeep Dodge RAM
Hopkins, MN
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Unfortunately I have an ignition interlock in my car. I've dealt with repair shops before while having it and didn't have the annoyed reaction the representative had when I dropped off my car. Further mo I've dealt with repair shops before while having it and didn't have the annoyed reaction the representative had when I dropped off my car. Further more they left it running longer than 20 min causing me to miss a test while not there giving me a violation. Fortunately I was proactive and had let the company I use for interlock know that I was dropping off for check up/diagnostics. Lastly, I brought it in for a check up with fluids and all around check up to make sure the car is in the heat condition it could be. They said everything was fine. Which I had in turn found peculiar because I went in knowing I was due for an oil change and assumed they would have brought it up when I brought it in but didn't. Similar to the fact that my wipers are needed to be replaced and again that was not mentioned. I just can't help but feel as a woman nothing was done but buttons being pushed on a computer and me being charged. Thankfully. I have warranty on my car and I have the dealership paperwork (like I usually keep any repair paperwork) stating what they 'did' should anything go wrong. I think they could sense I was getting frustrated at drop off because when I came in to pick up the person I initially worked with did the most to provide exceptional customer service. I just wasn't impressed. I'll continue to go to my mom and pop shop I've been going to for years with my previous vehicle. Thanks. More
My car was in. I waited 4 days. I walked in to say how's the car coming. They said the parts not even here so I said put it back together. I need my car for work. T I waited 4 days. I walked in to say how's the car coming. They said the parts not even here so I said put it back together. I need my car for work. They said they would call when it was in. It never was in for like 3 months. I walked in again and said when is the part going to be in? They said oh it's here. I said for how long has it been here? Nobody could give me a straight answer. More
Good. I never receive any coupons from you. This is a big complaint of mine. I never receive any coupons from you. This is a big complaint of mine. More
Checking in process was great and quick, once service was done I drive off, on the way I noticed something was off with the odometer (kept flashing) and some of the electronics were not working, drove back a done I drive off, on the way I noticed something was off with the odometer (kept flashing) and some of the electronics were not working, drove back and they got it fixed. More