
Walser Chrysler Jeep Dodge RAM
Hopkins, MN
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I purchased a 2022 Ram 1500 via the internet without personal inspection; I was very happy with my Sales Rep Paul. He did refer me to the Walser used car reconditioning center video online for review. E personal inspection; I was very happy with my Sales Rep Paul. He did refer me to the Walser used car reconditioning center video online for review. Everything is as expected but there are about 5 slight door dings, I assumed they would have been rectified at your reconditioning center per the video prior to resale. If there is an option to drive back to the reconditioning center or dealership when you have a paintless dent technician contracted to rectify I would be extremely satisfied! In hindsight, I should have not assumed and inspected prior to purchase. I would still recommend Walser and should have inspected in person. More
The wrong part was ordered. I had to call multiple times to see when the part would be in. I was told there was no date even though there was the part available on mopar website I had to call multiple times to see when the part would be in. I was told there was no date even though there was the part available on mopar website. I’m very upset with how this was handled and now I’m once again waiting for a part to come in and no one has called me to keep me in the loop. More
I found what I was looking for quickly with the help of Jesse who I met as I drove in and before I went in. Jesse did all my paperwork in advance so when I arrive to pick up the van, it was very quick. A Jesse who I met as I drove in and before I went in. Jesse did all my paperwork in advance so when I arrive to pick up the van, it was very quick. A manager (I presume) was so helpful the day of, and allowed me to leave other vehicle to be picked up later. Thank you. More
Reception, and service, were great. Tyler was very personable. And I really appreciated the videos of the vehicle service. I'll be making Walser my regular vehicle service provider. Tyler was very personable. And I really appreciated the videos of the vehicle service. I'll be making Walser my regular vehicle service provider. More
The service center here has been helpful, and I appreciate their support. However, I’m disappointed with the inspection that was done on the used truck I purchased from another Walzer dealership—no appreciate their support. However, I’m disappointed with the inspection that was done on the used truck I purchased from another Walzer dealership—not this particular Dodge store in Hopkins. The truck was halfway out of coolant, and the AC didn’t work due to being low on refrigerant. These are basic issues that should have been caught during a proper inspection. Thankfully, the Hopkins service team has been taking care of it, even though I didn’t buy the truck from their location. I appreciate their help, but the overall experience has left me questioning the inspection standards across the Walzer group. More
I am always satisfied with my interactions with the service department . The quick service and accurate diagnosis of the problem I brought my Jeep in for. service department . The quick service and accurate diagnosis of the problem I brought my Jeep in for. More
From the moment I messaged about looking at a vehicle, to purchasing a vehicle then scheduling a service appointment- I had top service. Everyone one I encountered was considerate and listened to my needs. purchasing a vehicle then scheduling a service appointment- I had top service. Everyone one I encountered was considerate and listened to my needs. More
Great intake. Great communication on work to be done. Great pickup. I am a 20 year plus customer who returns due to satisfaction. Great communication on work to be done. Great pickup. I am a 20 year plus customer who returns due to satisfaction. More
Great team. Addressed my concerns and communicated their progress. Highly recommend . Scott ensured that I was happy Addressed my concerns and communicated their progress. Highly recommend . Scott ensured that I was happy More