Walser Honda

Even though they are clearly short staffed, they took their time to go thru my car and do things correctly. An oil change and tired rotation will having you waiting for 2hrs give or take a few minutes, their time to go thru my car and do things correctly. An oil change and tired rotation will having you waiting for 2hrs give or take a few minutes, but it will be done right. More

I shopped multiple Honda dealerships around the Twin Cities, and Cole Dingmann provided the best price and customer service. He was honest, patient, knowledgeable and personable. Cities, and Cole Dingmann provided the best price and customer service. He was honest, patient, knowledgeable and personable. More

I have always been happy with Burnsville Honda. They did the repair, which was under warrantee in the estimated time they had told me. The only issue I had was in receiving a ride to the Burnsvil They did the repair, which was under warrantee in the estimated time they had told me. The only issue I had was in receiving a ride to the Burnsville Center. I was 15 minutes late in meeting my walking group. Because my car is smarter than I am they are always patient and helpful in getting me to the desired settings. More

The service writer was very informative and so very nice! Car was ready in no time! Car was ready in no time! More

Megan Cooley was amazing! She helped me find the perfect vehicle for my family after a horrible accident! She took into account safety along with my budget. She made sure I She helped me find the perfect vehicle for my family after a horrible accident! She took into account safety along with my budget. She made sure I went home feeling confident in my face. Amazing. If you wanna go to Walser Honda definitely ask Megan. More

My wife and I showed up for our appointment to purchase a car. We already test drove the car and knew exactly what one we wanted, and had reserved it prior to arriving. Just needed to complete the finance pa car. We already test drove the car and knew exactly what one we wanted, and had reserved it prior to arriving. Just needed to complete the finance part and paperwork. We were told it would take about 60-90 minutes. Upon arriving, it took a full hour to get anyone to start working with us at all, despite asking multiple times. From there we were given about 5 minutes of paperwork at a time, and then the staff would disappear for about 30 minutes. This happened a lot, and we were extremely bored during that took 6 hours to complete. 6 hours, for what could have taken 1. We regretted not packing a lunch, since we got hungry part way through. The staff were nice enough, but they seemed severely understaffed. Our sales guy was juggling about 3 different groups of people at all times, and jumping between us all. My wife and I were joking during our hours of downtime about how this must be the "walser way" they speak about, because they seemed to contradict everything they advertise about their values on the walls like Transparency and working with 1 person. All in all, it wasn't great. There was so much wasted time. I'd try elsewhere, as I'm not sure what sort of benefits came from working with them. More

I am treated with respect, each and every time I use the service garage! The auto mechanic performs every task as expected and sends me a video of my engine. service garage! The auto mechanic performs every task as expected and sends me a video of my engine. More

We keep coming back because communication is clear, services are completed on time; and we always are given the option of how much work we want to do at a given time depending on importance of the repa services are completed on time; and we always are given the option of how much work we want to do at a given time depending on importance of the repair, budget, etc. More

Bill A. - Service Department was a wonderful help from beginning to end of our last visit with our 2024 Accord. We would recommend him to anyone. He's an A - Service Department was a wonderful help from beginning to end of our last visit with our 2024 Accord. We would recommend him to anyone. He's an A+++++ More

Clean friendly convenient smelling good efficient quick comfortable cloudy why is there a 15 word minimum!!?? comfortable cloudy why is there a 15 word minimum!!?? More