Walser Honda

Jake S. was great about communicating (like indicating what number he would be calling from) and making sure things were done correctly. was great about communicating (like indicating what number he would be calling from) and making sure things were done correctly. More

Great accessories offered for new cars, was able to customize the look how I want with blacked out badging and other accessories. customize the look how I want with blacked out badging and other accessories. More

Fast, excellent communication, great perk of Lyft drop off and pick up. Always satisfied with their service and staff. off and pick up. Always satisfied with their service and staff. More

Helpful staff! Clean surroundings! Free beverages and popcorn! I have been coming here since 2007! Clean surroundings! Free beverages and popcorn! I have been coming here since 2007! More

Honda never dissapoints - great cars, tremendous value, and honest service. This is my third Honda and I will likely come back for an upgrade! Thank you for helping me when I needed it the most, I will not and honest service. This is my third Honda and I will likely come back for an upgrade! Thank you for helping me when I needed it the most, I will not forget :) More

Walser Honda really does a great job. Sales and service have always been a pleasure to work with. On my 5th Honda now and plan to stick with both Honda and Walser. This time I worked with Sales and service have always been a pleasure to work with. On my 5th Honda now and plan to stick with both Honda and Walser. This time I worked with Kyle Lindsay and Cole Dingmann and they were awesome. More

Burnsville Honda is the best! Sales to Service. Never a problem - they listen to you! Sales to Service. Never a problem - they listen to you! More

Every time my wife, daughter or myself have been in there you all have been very accommodating and cheerful. When the cost is a bit of a "hard pill to swallow" you offer us an opportunity to apply a coupon.. you all have been very accommodating and cheerful. When the cost is a bit of a "hard pill to swallow" you offer us an opportunity to apply a coupon..every little bit works. More

Processing my purchase took a long time. Apparently there was only one person doing this job. Apparently there was only one person doing this job. More

Honda Burnsville used to be the best customer service dealership in the Twin Cities. Sadly, post Covid, this dealership is not the same. Service reps are heads down on their computer systems. Have to wal dealership in the Twin Cities. Sadly, post Covid, this dealership is not the same. Service reps are heads down on their computer systems. Have to walk to desk for service often when driving in for scheduled service. I recently had a B1 service performed. Oil change and tire rotation. I sat in waiting area and was readily available for updates. Was told at the end of service that tires were rotated but they strongly recommended new tires as the tread was very low. So why didn’t they tell me this as I was waiting? I ended up buying new tires after paying for 4 bad tires to be rotated. Very disappointing. The Honda reps in the past would have thought to find me and suggest new tires before rotating old ones. Called my service rep listed on service receipt. Never got a call back. Bought tires at CostCo and received excellent customer service and saved substantial money. Been a huge fan of Burnsville Honda for 30 years so hate to have to post my disappointment. More