Walser Honda

Great customer service. Honest, patient and capable. Felt they had my interests in mind. No pressure. Honest, patient and capable. Felt they had my interests in mind. No pressure. More

I like how they were fast and to the point. I like the price they had on the car I wanted and no other dealership could match it. I like the price they had on the car I wanted and no other dealership could match it. More

Friendly customer service and good communication. They were able to get us in and out on a timely basis. They were able to get us in and out on a timely basis. More

i called the Walser Honda service department due to a fluid leak. It was very hard to reach the department. I called several times and was transferred or placed on hold multiple times. When I call I e fluid leak. It was very hard to reach the department. I called several times and was transferred or placed on hold multiple times. When I call I expect to speak to someone in the service department. I'm not interested in being placed on hold and listening to useless recordings nor am I interested in speaking to someone in a call center. Eventually, I spoke to two different people who told me the earliest appointment was over a week out. I asked to speak to the manager and was told to give my phone number for a call-back, A man called back, who did not provide his name or job title, but he was able to get me in the next day. The problem was identified, a leaking valve, and corrected over a five-hour timeframe. The technician who worked on the van changed the radio settings and the trip information screen inside the van which were not in any way related to the defective valve. TELL YOUR TECHNICIANS TO NOT TAMPERER WITH ANY SETTINGS. It took me two days to get the trip information screen corrected. I can't help but wonder what else he rifled through inside the van. More

I don't ever use 15 words. I gave 5 stars that should tell you. I gave 5 stars that should tell you. More

It was a great experience. Bob Waterloo was very helpful and courteous. The Passport runs well. Bob Waterloo was very helpful and courteous. The Passport runs well. More

Great experience. Everyone was courteous, professional and attentive. Would recommend this dealership to my family and friends Everyone was courteous, professional and attentive. Would recommend this dealership to my family and friends More

The experience at Walser Honda was great. The entire team made the car buying process seamless. The entire team made the car buying process seamless. More

Jake was great to work with. Efficient and a great communicator. Appreciate the work and information. Efficient and a great communicator. Appreciate the work and information. More

1. Price paid was much higher than price quoted 2. Dealt with multiple sales people who never appeared to communicate with each other. 3. Wasn't informed that credit check was needed even though I wa Dealt with multiple sales people who never appeared to communicate with each other. 3. Wasn't informed that credit check was needed even though I was paying cash. I suggest creating a list of information that needs to be provided prior to closing. 4. I've purchased multiple cars from Walser but would go elsewhere in the future. 5. Sales staff were friendly/pleasant just not too organized. More