Walser Honda

It was a pleasure working with my salesperson, Nathan Hadler and Walser concierge Richard Herod III (Sales) and later Jason in Service Center who assisted me with some issues trying to get my Android pho Hadler and Walser concierge Richard Herod III (Sales) and later Jason in Service Center who assisted me with some issues trying to get my Android phone to connect with my new 2025 Honda CRV Sport Hybrid. All three took plenty of time and patience in the processes and answering my many questions. I would highly recommend Walser! More

It was as expected, always quick and to the point. Had me in and out in an hour Had me in and out in an hour More

I've been a customer here for 15+ years, and have recommended numerous friends and family to go here which made my most recent experience there such a big let down. The issues started with the va recommended numerous friends and family to go here which made my most recent experience there such a big let down. The issues started with the valuation for my trade-in which came in at nearly $2,000 less than estimated market value, due to a minor issue which wouldn't have been an issue in the past. While I understand business is business, there was no consideration of my history and loyalty with the dealership. The other big issue was related to the sales tactics now employed by staff. While Walser Honda is a no negotiation dealership, which I view as a strong positive aspect, they've now begun to push a wide variety of complex warranty and service packages which defeat the purpose of taking the stress out of car buying. Where previously there were 1 or maybe 2 options that you could quickly and politely decline, now there are 5-7 that you have to wade through the explanations of one by one. Really disappointed by my experience and will be shopping around the next time I need a vehicle or a friend asks for a recommendation. More

All the dealers agents were very friendly and Accommodating. They didn’t know how to deal with trust which was. I’m sure frustrating for them, but it did take a lot longer than it should’ve taken Accommodating. They didn’t know how to deal with trust which was. I’m sure frustrating for them, but it did take a lot longer than it should’ve taken. More

Walser Honda is amazing and staff is really knowledgeable. Definitely the best dealership I have ever dealt with knowledgeable. Definitely the best dealership I have ever dealt with More

They did a great job. Always helpful and we get the exact service we were expecting. Always helpful and we get the exact service we were expecting. More

Cole was great to work with. Transparent and responsive. We will definitely recommend Walser Burnsville to others in the future. Transparent and responsive. We will definitely recommend Walser Burnsville to others in the future. More

Always very helpful I enjoy getting the video that shows what was done Service was finished sooner than expected shows what was done Service was finished sooner than expected More

This is the 2nd time that I have been basically lied to. King is only concerned with getting the deal completed no matter what they have to do. King is only concerned with getting the deal completed no matter what they have to do. More

Are the dealerships right in my neighborhood it’s a nice place. I’ve always wanted to buy a car from there and the process was really easy when I finally decided to pull the trigger. place. I’ve always wanted to buy a car from there and the process was really easy when I finally decided to pull the trigger. More