Walser Honda

Great job and service. Cameron was on top of all aspects and made a big difference in keeping me involved in the process Cameron was on top of all aspects and made a big difference in keeping me involved in the process More

Great customer service. Pleasant and polite employees. Employees explain the services that are needed now and what next services should be scheduled. Pleasant and polite employees. Employees explain the services that are needed now and what next services should be scheduled. More

Sold me a car with cleared out computer screen, which displayed 40 miles later. I’ve got awd issues and emissions. I was not aware/ nor was it visible when I purchased. I’ve called 5x to deal with it an displayed 40 miles later. I’ve got awd issues and emissions. I was not aware/ nor was it visible when I purchased. I’ve called 5x to deal with it and no one has called me back. Never buy used from here! More

Great job by all, Only thing I didn't like was when I took the truck the detailing of it was terrible. It looked like they sent it through a $.49 car wash. took the truck the detailing of it was terrible. It looked like they sent it through a $.49 car wash. More

Brought my CR-V in for a recall. The service rep told me it would take about 2-3 hours to complete. To my surprise, my car was done in 1 hour The service rep told me it would take about 2-3 hours to complete. To my surprise, my car was done in 1 hour More

Great experience overall! Prompt service and good explanation of paperwork and vehicle features! Friendly sales person! Prompt service and good explanation of paperwork and vehicle features! Friendly sales person! More

Sales tried, but newer salesperson did minimal work, and gave misinformation to make a sale. Tried to call on issues with the title on new vehicle and did not or would not return calls. I talked to a mana gave misinformation to make a sale. Tried to call on issues with the title on new vehicle and did not or would not return calls. I talked to a manager about the title issue and was told that I probably shouldn't buy another vehicle from Walser, that I should buy it in Iowa where I live. Seems strange he doesn't really want the business. I was not rude in any way, just wanting information on why the dealership was taking so long. I was told by sales that the Iowa tases would be exactly as figured as the funding people knew exactly what the amount would be, but in the end were over $300.00 beyond the correct amoung, I did receive a check from the county auditor with the title. I had tried to talk to the title dept, but was told they were not working that day. The initial sales process that Friday took over 4 1/2 hours, That next Monday I drove back to the dealership with my title, and it took two hours as someone processed my $100.00 check, that was to be held for me to void/destroy. Luckily I was helped by Kenny, a sales manager, to have a check issued back to me. No one beyond Kenny really knew just what to do about the mix up. More

Great Experience! Very Professional. I would definitely come back again and I am recommending to my friends and family. Very Professional. I would definitely come back again and I am recommending to my friends and family. More

Service Team was spot on with timing getting us out the door !! no issues and very nice to work with . door !! no issues and very nice to work with . More

Always happy with the service I get at Walser Honda and the work done. Atmosphere of waiting area is good. the work done. Atmosphere of waiting area is good. More