Walser Honda - Service Center

Tele. & computer system was down when I tried to make appt. But returned at the time of my service. & computer system was down when I tried to make appt. But returned at the time of my service. More

The Walter employees were courteous, prompt and respectful. They kept me informed and completed the work professionally. respectful. They kept me informed and completed the work professionally. More

The service aspect was fine given that the computer systems were down all day. My main complaint was that when they told me car was ready, they didn't mention the payment system was having issues. The systems were down all day. My main complaint was that when they told me car was ready, they didn't mention the payment system was having issues. They told me to have seat, as I waited and watched three people charge out, i got up to ask inquire. The service rep seemed to have disappeared while other were being closed out. Waited for 20 min longer than others just to pay. Nothing offered for extreme delay to pay. More

The employees were extremely helpful and courteous - even though the phones and computers were not working properly. We got the servicing done that was needed and everyone worked to make sure we received a though the phones and computers were not working properly. We got the servicing done that was needed and everyone worked to make sure we received a great experience. Just a note, if the dealership doesn’t already - it needs a business continuity plan and disaster recovery plan (focus on IT); or if it has one - maybe time to update it. More

Prompt and friendly service. Eager to help as much as possible. Very much satisfied with everything. Eager to help as much as possible. Very much satisfied with everything. More

Associate was readily available to assist with any questions I may have for my vehicle questions I may have for my vehicle More

Unfortunately I spent alot of money. ..but my overall experience was good! My service coordinator did a great job. ..but my overall experience was good! My service coordinator did a great job. More

All aspects of the service were excellent, from the towing to the repair to the communication. We are very pleased. towing to the repair to the communication. We are very pleased. More

Had a great service experience everyone was excellent to work with will be back again. work with will be back again. More

The service was efficient and smooth, quicker than expected! Great communication via video, texts and cellphone. Thank you and keep it up!! expected! Great communication via video, texts and cellphone. Thank you and keep it up!! More