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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.5
423 Reviews

423 Reviews of Walser Nissan Burnsville - Service Center

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July 24, 2025

Good overall, pricing could have been better especially with used cars and services on the cars. More

by allihering20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
July 21, 2025

Great service, always helpful and are able to get in quickly and out in a timely manner More

by KIMBERLYLSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
Jul 22, 2025 -

Walser Nissan Burnsville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 12, 2025

Professional and efficient. I was greeted by a service agent as soon as I arrived. He found my information immediately & reviewed my reason for service & off my car went. The More

by Njcss59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
Jul 14, 2025 -

Walser Nissan Burnsville responded

Reviews like this give us motivation and help us ensure we provide high-quality care.

July 11, 2025

Kevin kept me informed during the trouble shooting and repair process. The entire staff is friendly and helpful. More

by M
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 14, 2025 -

Walser Nissan Burnsville responded

Thank you so much for the positive review!

July 11, 2025

Walser Nissan burnville dealership is: Friendly. And Competent. And Knowledgeable. And Polite with excellent customer service. More

by UNknown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Olsen
Jul 14, 2025 -

Walser Nissan Burnsville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 10, 2025

Decades ago, I swore that I would never use a dealership for maintenance or service after the price gouging I had experienced with other dealerships. But Walser Nissan Burnsville has treated us fairly with More

by michaeljjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Olsen runs a good Service Department.
Jul 14, 2025 -

Walser Nissan Burnsville responded

We are so happy that we were able to overcome the negative thoughts you had of dealerships. Thank You so much for your business.

July 08, 2025

Very customer friendly and knowledgeable with work. Kept up to date with process as happened. Thanks! More

by KATHYROBERTS47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
Jul 10, 2025 -

Walser Nissan Burnsville responded

We are so pleased you enjoyed your visit to Walser Nissan Burnsville!

July 07, 2025

I have had my vehicle in 8 times for the same issue. The service department has yet to fix it. This has been an inconvenience to me and my workplace. I talked with the General Manager and he was nice ab More

by RASMREKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Lammle
Jul 10, 2025 -

Walser Nissan Burnsville responded

Thank you for sharing. As we have spoke about we are doing everything we can to find out this intermittent issue and resolve it for good. We have Nissan's Technical team involved and are determined to find the source of the problem and resolve it completely. I believe Eric. the service manager, has been keeping in touch with you and will continue to do so until the issue is resolved. Jason Loechler, General Manager

July 07, 2025

Great customer service. Friendly and performed services very quickly. I highly recommend Nissan for your services More

by KRIS.BAKARIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lammle
Jul 10, 2025 -

Walser Nissan Burnsville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 06, 2025

I have been a loyal customer. since 2008. Recently I hit a bird on the highway and it got stuck in my grill. I called to make an appointment to get the corpse removed Your serv More

by AHMET.ARSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name is not important, it is the principle of service that is important.
Jul 10, 2025 -

Walser Nissan Burnsville responded

I am so sorry to hear that my team did not provide you the service you deserve. I would love to discuss it further if you have time as this seems very outside of the service we typically would provide. I would like to investigate more. Please call me at 612-221-3383. Jason Loechler, General Manager

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