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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.5
397 Reviews

397 Reviews of Walser Nissan Burnsville - Service Center

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October 23, 2024

Friendly, upfront, timely. This would be my description of Walser Nissan Burnsville. They are good people to work with. More

by BARB.K.HUBERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric olsen
October 21, 2024

We had excellent service. Waited in the waiting room until they came and got us. They washed the vehicle for us. More

by gregjane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
October 20, 2024

It was Excelent service, I was very happy for this great service that they did. Thank you very much. More

by Gloria and Michael Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont know names sorry
October 19, 2024

Told me to replace the wrong thing and what I needed to replace broke 2 weeks later and I also told him to go ahead and replace battery but they just cleaned it and put a new positive end on battery on its More

by TYLERKALKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
October 15, 2024

I arrived early. They got me in quickly. The advisor also mentioned other service-related items that should be taken care of. More

by larzadam1970
Recommend Dealer
Yes
Employees Worked With
Don't remember
October 14, 2024

very easy to get appt and efficient. work was done as promised and car came back washed as a plus More

by STEVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
October 13, 2024

Very helpful and accommodating with everything. Great communication and customer service is always top notch. More

by CPCASSADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew C.
October 10, 2024

The people were friendly and my car was completed quickly. Making the appointments is also very convenient. More

by KNOVACEK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
Oct 13, 2024 -

Walser Nissan Burnsville responded

Knovacek2, we are so pleased you enjoyed your visit to Walser Nissan Burnsville!

October 10, 2024

Helpful and let's you know of any problems. View of car examination as they work. More

by SANDYD0219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Oct 13, 2024 -

Walser Nissan Burnsville responded

Sandy, we are glad you enjoyed the video from the Tech while your vehicle was being serviced.

October 06, 2024

Dishonest communication for the service on my vehicle was told many different things about my vehicle More

by CTHEILMANN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
Oct 12, 2024 -

Walser Nissan Burnsville responded

Christine, we regret to hear that you had this experience with us. We aim to be completely transparent with our customers and we understand your frustration. It seems like there was some miscommunication between your Advisor and you. This was not intentional, for that we apologize. Our Service Manager Eric reached out and left a voicemail for you. If you have any further questions or concerns, you can reach out to Eric directly at 952-898-7361. Thank you!

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