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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.5
404 Reviews

404 Reviews of Walser Nissan Burnsville - Service Center

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July 16, 2024

The staff are always courteous and professional. They note my concerns on the car and service those needs in a personal and professional manner. More

by ROBERTZACKERY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service managers
July 12, 2024

The service department is awesome, they tell me when i need other things done and looked at. great all around. More

by JWAGNER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mazanec, Eric Olsen,
Jul 15, 2024 -

Walser Nissan Burnsville responded

Jwagner17, your satisfaction is our top priority. Thank you for the positive review!

July 11, 2024

The service from the dealership was very good. They took my car as soon as I brought it in, but I did call ahead. My issue is with the “lifetime warranty” I purchased when I bought the car. The More

by SA.MOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not immediately available
Jul 12, 2024 -

Walser Nissan Burnsville responded

Sa.moore, thank you so much for your high rating!

July 11, 2024

Great staff. I’ve trusted them to take care of my Nissans for 14 years. The Advisors are honest & friendly. More

by LUNDBERG.STACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Kevin, Frank, Grant, Andrew & Tyler
Jul 12, 2024 -

Walser Nissan Burnsville responded

Lundberg.stacy, thank you so much for your high rating!

July 10, 2024

This dealership has kept my car running and without any problems for 14 years. This is a 5 star dealership. More

by SJOHNSON5132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 11, 2024 -

Walser Nissan Burnsville responded

Thank you for the 5 stars and your loyalty to our Service Dept, we really appreciate it!

July 06, 2024

Upfront about possible costs . I trust them to take care of my car and keep me in the loop More

by SNEAL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
July 05, 2024

Installed 4 new tires. Pressured by Service Rep to add alignment. Spoke with him for about 5 minutes, with him trying to convince me to get the alignment. He was very h More

by voigthome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank
Jul 11, 2024 -

Walser Nissan Burnsville responded

Our sincere apologies that you felt pressured. Our Service Advisors & tire manufacturers suggest a wheel alignment to preserve tire life, ensure even tire wear, improve handling, and ensure safety. We have discussed this with our Team and see this as an opportunity to improve. Thank you.

July 05, 2024

Very satisfied with my experience at the Nissan dealership! The service is very good and I was well treated by the desk manager, a car wash was included with the service! More

by BZENK005
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall the name of the employee but they were very helpful and polite!
Jul 08, 2024 -

Walser Nissan Burnsville responded

Bzenk005, thank you for your kind review; we are happy to pass along your comments to the team here at Walser Nissan Burnsville!

July 03, 2024

checked my vehicle brakes right away. I had no appointment. Nice waiting area with free popcorn More

by DAVIOHOLSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jul 08, 2024 -

Walser Nissan Burnsville responded

Hello Davioholson, thank you; we appreciate your feedback!

July 01, 2024

Good people and good technicians. Nice reception area with a friendly atmosphere. I would recommend them More

by MARKGOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Jul 02, 2024 -

Walser Nissan Burnsville responded

Mark, thank you so much for the positive review! We appreciate it.

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