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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.5
404 Reviews
Call Service Center (612) 395-4999

404 Reviews of Walser Nissan Burnsville - Service Center

Sort by
February 08, 2024

Very quick, professional customer service…Arrived early was no problem at all. Great service! Thank you!!! More

by CABRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant
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Feb 10, 2024 -

Walser Nissan Burnsville responded

Thank you again for taking the time to let us know how your recent Service visit was, we appreciate it! We hope you have a great day!

January 31, 2024

Not very clear on my my options,didn't fix trim piece after car wash. Over priced More

by DM.CALLANAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Feb 03, 2024 -

Walser Nissan Burnsville responded

Hi Dan, we really appreciate you taking the time to share your feedback with us. We're sorry to hear that your experience didn't meet your expectations this time. We understand that older vehicles like yours, with 161k mileage, might require more frequent repairs. Nonetheless, we take pride in our team of Service Technicians and Service Advisors, who together have over 100 years of experience in this store, specifically with Nissan vehicles. We apologize if the repair costs came as a surprise to you and encourage our customers to discuss any concerns about pricing before moving forward with the work. It's unfortunate to hear about the trim issue in our car wash, but please rest assured that we continually strive to improve our services, and we're excited to let you know that a new car wash bay is coming within the next year! Please don't hesitate to get in touch with us if you have any concerns in the future, as we value your feedback and are always looking to improve our customer experience. We hope to see you again soon!

January 30, 2024

Always very good service, on time schedule and the technician his very knowledgeable. Thanks Walser More

by RIZO1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Different person every time
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Feb 01, 2024 -

Walser Nissan Burnsville responded

We appreciate your positive review about your recent Service experience with us! We take great pride in our Nissan Technicians & Advisors. They work hard and we appreciate them.

January 29, 2024

Andrew was professional, honest and very friendly! Thank you! My car was washed which was a very nice touch! More

by LANATMPSN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Jan 30, 2024 -

Walser Nissan Burnsville responded

Hello, we're happy to hear you had such a positive experience with our team!

January 29, 2024

The service team did a wonderful job. I do appreciate your support and expertise. Thank you Eric and your wonderful team More

by NTIGEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Jan 29, 2024 -

Walser Nissan Burnsville responded

Thank you George for the kind words. We really appreciate your loyalty!

January 29, 2024

Always willing to help with are needs get us in right away when we need More

by SHEY_LA1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Feb 01, 2024 -

Walser Nissan Burnsville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 28, 2024

Excellent as always with this dealership, it is a pleasure to be your customer, the experience is gorgeous. More

by ANGELICA.RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica Rodriguez
Report | Print
Jan 29, 2024 -

Walser Nissan Burnsville responded

Angelica, we're glad you had such a wonderful experience with us!

January 25, 2024

They are very pleasant to work with very helpful staff. Answered all of my questions. More

by gharwna06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Jan 27, 2024 -

Walser Nissan Burnsville responded

Hello Gharwna06, we appreciate you taking the time to leave us this feedback.

January 25, 2024

excellent service. ..fast and well-explained. Video made by service technician helps demonstrate why repairs are needed. More

by PASTORROD1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Olsen
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Jan 27, 2024 -

Walser Nissan Burnsville responded

We are happy you were satisfied with your Service experience. Thank you for the kind words and the 5 star review!

January 25, 2024

Knowledgeable employees. Friendly staff. Not pushy. Great customer service. That’s all I have. Thanks. More

by carendt4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Livingston
Report | Print
Jan 27, 2024 -

Walser Nissan Burnsville responded

Hello Carendt4, we appreciate you taking the time to leave us this feedback.

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