Walser Nissan Burnsville - Service Center

Best of the best! Lets be honest, bringing in your vehicle to a dealership can be as bad as going in for a root canal... miserable! But not at Walser Nissan! Their cust Lets be honest, bringing in your vehicle to a dealership can be as bad as going in for a root canal... miserable! But not at Walser Nissan! Their customer service is amazing, waiting room is as cozy as your own living room, and their prices are the best in town. We were impressed at how quickly they were able to take care of the recalls, and 4 new tires. More

Tech help without appointment I stopped at Walser Nissan to get help with my phone book contacts. John Tower was asked to help me. We sat in my car for less than 10 minutes . Jo I stopped at Walser Nissan to get help with my phone book contacts. John Tower was asked to help me. We sat in my car for less than 10 minutes . John listened to my description of the issue and he promptly helped me purge two old phone book contact lists and reinstall my new phone call list. Thank you John for your expertise. Thank you Walser Nissan for your employees. Sincerely, Dar Hall, Apple Valley. More

Awful and negligent service Was in a minor accident in my 2007 Murano. Had been taking it to Walser for years for service. Took car there for an alignment, described accident to Was in a minor accident in my 2007 Murano. Had been taking it to Walser for years for service. Took car there for an alignment, described accident to service rep and asked them to assess the damage and do the alignment repair as necessary. Was told I needed an additional $1200 worth of work but that my vehicle was safe to drive. After the repair, which I paid $500 for, vehicle still did not drive well. Took it to another shop for a second opinion and found that the rear subframe was completely rusted out and broken and that vehicle could not be driven. Walser attached the new alignment part to a completely destroyed subframe and failed to mention any of this to me. When I went back to Walser asking why none of this was mentioned to me, they stated none of the rust damage was there 9 days prior when I went in for the repair. They stated they were just doing what I asked them to do and they were not responsible for identifying the other damage. They refused to give me a refund or admit any fault even though they attached the new part directly to the rusted out broken frame. Complete garbage. I will never shop at a Walser or purchase a Nissan again. More

Honest, Helpful, and Trustworthy. I have been bringing my Pathfinder to the Burnsville Walser Nissan Since 2007 and it's 2016. The staff has always gone above and beyond my expectatio I have been bringing my Pathfinder to the Burnsville Walser Nissan Since 2007 and it's 2016. The staff has always gone above and beyond my expectations. This is a very upstanding group of people. Many Thanks! Ginny More

Satisfying Experience Eric Olsen is courteous, friendly and professional. One reason I drive from St Paul for Nissan service. Work is always done within time frame and if a Eric Olsen is courteous, friendly and professional. One reason I drive from St Paul for Nissan service. Work is always done within time frame and if additional work needs to be done there is always a complete description and reason More