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Walser Nissan Burnsville - Service Center

Burnsville, MN

4.5
396 Reviews

396 Reviews of Walser Nissan Burnsville - Service Center

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February 06, 2025

Great people and excellent service. I would recommend Walser to anyone needing service or purchasing a vehicle. More

by eric.gordon1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mazanec
Feb 12, 2025 -

Walser Nissan Burnsville responded

We are very happy we could provide you with a positive experience!

February 02, 2025

Clean facility, nice people, good work, quick turn around time and I like the waiting lounge. More

by bdbrass2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawerence
Feb 10, 2025 -

Walser Nissan Burnsville responded

Hello Bdbrass2, thank you; we appreciate your feedback!

January 30, 2025

Even though a few things were wrong, Walser made it right again. Ppl are very friendly More

by jyr4355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name, he was a newer employee
Feb 01, 2025 -

Walser Nissan Burnsville responded

Hello Jyr4355, thank you; we appreciate your feedback! We are always striving to improve the service experience for our guests. We are happy that we were able to resolve the issue for you.

January 30, 2025

They feel a little out of touch with the customer service experience. Multiple times I’ve gotten a notice via text, open it to find four-figure bill with very little information, have to call to ask for mor More

by hopsonkyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
Feb 03, 2025 -

Walser Nissan Burnsville responded

Thank you for your feedback. We are currently adjusting to a new system, and there may be some initial challenges. Rest assured; we are committed to improving our processes to ensure clear communication regarding the replacement of your part. We greatly value your business and appreciate your understanding.

January 29, 2025

Easy appointment setup, immediately greeted, fast diagnosis, on time completion, repaired correctly on the first try. There's a reason I've been having my work done here for 10+ years. More

by D Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, Eric
Jan 31, 2025 -

Walser Nissan Burnsville responded

Thank you, D Miller, for your loyalty over the years & this great review!

January 25, 2025

Walser is the best! Your service Department is excellent especially Eric. He is so friendly and knowledgeable. More

by taschwartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Frank - top notch!!
Jan 31, 2025 -

Walser Nissan Burnsville responded

Taschwartz, thank you for the high star rating! We are proud to have Eric as our Service Manager.

January 22, 2025

My visit was done in a timely manner. The crew was nice to deal with. Brought me up to date on what I can think about in the future. I like my Titan very much. More

by RolBrown
Recommend Dealer
Yes
Employees Worked With
Don’t remember name.
Jan 26, 2025 -

Walser Nissan Burnsville responded

Rolbrown, thank you for the high star rating! We are thrilled you had an enjoyable visit.

January 19, 2025

Great job as always. Thank you for your professionalism and will continue to get my Nissan serviced with you. More

by TODDALLEN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall
Jan 26, 2025 -

Walser Nissan Burnsville responded

Todd thank you for trusting us to service your vehicle. We appreciate your loyalty & the 5-star review. Thank you!

January 19, 2025

I always trust Walser Nissan to help me with all service on my vehicles, I trust them to give me a proper evaluation of my vehicle needs without trying to sell me the extra at a fair price. More

by carrolldra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
Jan 26, 2025 -

Walser Nissan Burnsville responded

Carrolldra, your satisfaction is our top priority. Thank you for trusting us with maintaining your vehicle.

December 16, 2024

Great service, great employees. Thanks for providing great service. Blah, blah, blah, blah, blah, blah More

by WEEZIEMI
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
No idea
Dec 20, 2024 -

Walser Nissan Burnsville responded

Hello Weeziemi, thank you; we appreciate your feedback!

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