
Walser Nissan Wayzata
Wayzata, MN
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Don’t waste your time with this place I’ve been looking a late model low mileage Altima SL, Natalie invited me to come over and meet with her so I accepted the invitation. I live on the op I’ve been looking a late model low mileage Altima SL, Natalie invited me to come over and meet with her so I accepted the invitation. I live on the opposite side of the twin cities but drove over after work through rush hour only to find Natalie working with another customer and left me standing there for an hour until I decided I had enough of her and Walser. These people have absolutely no idea how to earn your business at all. I have nothing but bad things about Walser and I see everyone is correct. Stay away from these losers. More
Poor customer service My car had a serious airbag recall. It took months to get in the parts to fix this. Once the parts were in I received a post card in the mail. I calle My car had a serious airbag recall. It took months to get in the parts to fix this. Once the parts were in I received a post card in the mail. I called the number provided and was put on hold numerous times and then told I needed to call the dealership. I called the dealership and was again put on long holds. I scheduled the recall and was told it would take 5 hrs. They offered me a shuttle service home but I live 1.5 miles outside their shuttle service area. The postcard I received stated a free rental would be provided. I said this and set up the rental. I got to the dealership for the scheduled time. I was told the service would take 1.5 hrs, not 5, and there is no rental car for me. I have been waiting longer than 1.5 hrs at this point. I was not prepared to sit and wait. I did not arrange childcare so I had to scramble to set up that for my sleeping child. I am beyond irritated. I would never come here for any other service other than a recall. I bought my car brand new from this dealership and would never buy from them again. They also tried to get me to make $750 for repairs on my car. More
Low-Ball Trade-In Oferr These guys are a joke. They low-balled my trade-in when I was ready to buy their used car on the spot. Two weeks later, I noticed that the car I wa These guys are a joke. They low-balled my trade-in when I was ready to buy their used car on the spot. Two weeks later, I noticed that the car I wanted to buy is still on the lot and the price has been lowered by $1500. These guys don't want to sell cars; they just want to screw you over! There are so many places to buy a pre-owned car; don't waste your time at this one. More
Car Battery DIED within 20 days I purchased a 2015 Jeep Cherokee on May 19th from Walser Nissan Wayzata and the battery completely died on June 9th. I called them too see if they can I purchased a 2015 Jeep Cherokee on May 19th from Walser Nissan Wayzata and the battery completely died on June 9th. I called them too see if they can take some responsibilities for this issue and they blame everything on me. I just drive to go to work and didn't even use the radio and AC a lot. Car salesman Jake Miller told me everything was inspected and the battery would last even though I told him the head lights were kind of dim. I would recommend having the car inspected by a third party before you purchase a car because they won't take any responsibilities for any issues after you drive the car off the parking lot. More
Fantastic Service Cody Bristow My wife and I had a wonderful experience buying a car from Walzer Nissan, everyone was very kind and helpful. Cody Bristow had a wealth of knowledge a My wife and I had a wonderful experience buying a car from Walzer Nissan, everyone was very kind and helpful. Cody Bristow had a wealth of knowledge about all the difference cars we looked at and he was very helpful! We love the new car More
Avoid Walser Nissan - very poor service I was in today for service on my leased 2017 Nissan Rogue SL AWD. At the time of lease, no details were provided on a maintenance program so when the I was in today for service on my leased 2017 Nissan Rogue SL AWD. At the time of lease, no details were provided on a maintenance program so when the first oil change was complimentary, this was a welcome surprise. At that scheduled service appointment, I was informed that the first 2 oil changes were included. When it came time to settle up today, I was informed that my 2nd oil change was no longer included in my lease. I later asked to speak to someone regarding the detail and why they had changed. I made certain to speak softly as to not draw attention to the situation as I was only looking for an explanation, not a handout. This must have been perceived as an affront to Charlie as he immediately took a defensive, confrontational and adversarial position with his tone, affect, and attitude. I was informed, tersely, that Walser sent out a notice stating that they would not honor complimentary oil changes past January 2018 and was additionally instructed that just because Walser purchased Wayzata Nissan, they were not obligated to honor previous commitments. After questioning why I didn't receive the notification regarding the change in maintenance, I was belittled and spoken to in a derogatory fashion with phrases like 'I can't explain this any simpler' or 'I can't make you understand' and 'I don't care' in regards to my exception to how the issue was handled, or more correctly mishandled. One might expect this type of action from a junior employee but this came directly from Charlie - who I assume is a manager as he came out of the front corner office. I will make every effort to buy out my lease, never do business with Nissan, and especially avoid Walser at any cost. More
Do not come to Walser Nissan expecting transparent sales! Avoid working with a manager named "Charlie". My fiancé and I did not experience Walser Nissan's claim to transparent salesmanship. Expect classic "us Avoid working with a manager named "Charlie". My fiancé and I did not experience Walser Nissan's claim to transparent salesmanship. Expect classic "used car salesmanship" from Charlie (manager). Instead of an apology we received an attempted lecture of how we (the customer) perceived the deal incorrectly. A simple apology and acknowledgement of their mistake would have gone a long way and changed our perception, which did not happen at the least. Very disappointing experience and leaves no desire to ever do business with any dealership with the name Walser on it. Charlie made it very clear of where management puts the customer, at the bottom of a sale. My fiancé and I will not be doing business with Walser again. Jesse More
Thank you! For the last three months every morning when I start the engine of my Nissan Sentra I'm grateful to Aleksandr Zevelev for helping me choose the right For the last three months every morning when I start the engine of my Nissan Sentra I'm grateful to Aleksandr Zevelev for helping me choose the right vehicle. Thanks that I had a good car buying experience. More
Mike goldberg digs Walter in wayzata mn Scott brown was a great sales rep and Hassan was a great manager and the staff was helpful I got a good price for my trade in. Mike g Scott brown was a great sales rep and Hassan was a great manager and the staff was helpful I got a good price for my trade in. Mike g More
a positive easy experience leasing with Brad Robinette Brad Robinette and Walser Nissan made my leasing experience simple and pleasant. Things were clear and easy. Brad took care of everything. He was effi Brad Robinette and Walser Nissan made my leasing experience simple and pleasant. Things were clear and easy. Brad took care of everything. He was efficient and polite and knowledgeable and easy to deal with. Thank you Brad. More