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Walser Nissan Wayzata - Service Center

Wayzata, MN

4.4
334 Reviews

334 Reviews of Walser Nissan Wayzata - Service Center

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March 02, 2025

From start to finish the service and staff were fantastic.they kept me informed and were always freindly. More

by vanheell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Walser Nissan Wayzata responded

Thank you for the 5 star review, we appreciate you taking the time to share with us! Safe travels and hope to see you for your next service!

February 28, 2025

Had my oil changed and tires rotated. My oil setting was not reset, nor did I get a new sticker on my window, so I had caution lights on and message to oil message. had to return to deale More

by marlarson32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Vang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service garage I don't have persons name with me that did the work.
Mar 02, 2025 -

Walser Nissan Wayzata responded

Hi Marlarson32, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at (651-392-6432) so we can make your experience a positive one.

February 28, 2025

Excellent service department. Their tech, Jack, took the time to explain what's going with my car and provided solid advice on what service was necessary. One of the best servic More

by reactor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack
Mar 02, 2025 -

Walser Nissan Wayzata responded

Hi Reactor, thank you for taking the time to leave a review for us at Walser Nissan Wayzata. We're happy we could meet your expectations! Thank you again for the great review!

February 26, 2025

Always good service, getting me in and out. Staff very helpful in the service department. More

by petersen.janet1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Novotny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Walser Nissan Wayzata responded

Thank you for trusting us to keep your vehicle safe! We appreciate you taking the time to leave us a review. Safe travels!

February 23, 2025

No nonsense. Appreciate the video of the parts that were broken and the repair. They should have loaners. That said they offered to pay for Uber. More

by dougherty11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Walser Nissan Wayzata responded

Thank you for the review, we're glad you found our service video valuable! We'll be sure to share your feedback with the team and hope to see you next time.

February 22, 2025

In for heater repair - took a week to get the part. Seems to be a problem with Leaf. Still an ongoing issue - never know whether we will have heat or not. Supposedly waiting on a software update??? More

by SIMONMAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Great service from Kirk. He kept me informed of results and presented clear options for next steps. Kirk was very personable, knowledgeable and responsive. I also like the vi More

by KARENmKOZAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kirk Thoren
Feb 28, 2025 -

Walser Nissan Wayzata responded

Thanks for the five star review! We'll be sure to pass along your comments to Kirk. Hope to see you in for your next service!

February 19, 2025

All was, but when I asked if my tires were all checked for the correct pressure I was told yes. However, when I was driving home I saw that they had not been checked because one tire was still overfilled More

by patrina.hayes91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Walser Nissan Wayzata responded

Thank you for the review! We're glad your service went smoothly overall and we'll be sure to share your feedback with the service department.

February 17, 2025

We continue to be very pleased with the customer service we receive, as well as the work done on our vehicle. More

by CCARLSON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk
Feb 28, 2025 -

Walser Nissan Wayzata responded

We truly appreciate your positive feedback. Our service department is dedicated to providing top-notch care, and it's wonderful to know we continue to exceed your expectations.

February 17, 2025

Mike Vang was very courteous and prompt. He kept me informed as to how the service was being done. I would definitely recommend this service department to any who ask. More

by TSKLAR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Walser Nissan Wayzata responded

Thank you for taking the time to share your feedback. It's our pleasure to provide exceptional service, and we're happy that you had a positive experience with Mike!

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