
Walser Polar Chevrolet
White Bear Lake, MN
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Clean welcoming place. Jocko was very friendly and helpful. Wish the detailed the car a little better. When we first test drove some white particles came out the vents. Joc Jocko was very friendly and helpful. Wish the detailed the car a little better. When we first test drove some white particles came out the vents. Jocko said they would clean that. Car was not cleaned up and white specks are still stuck on some of the interior of our new car More
Jake was great to work with. He kept me informed with what was going on and checked in regularly. He also made sure I had a vehicle to use while waiting for my part to show up. W He kept me informed with what was going on and checked in regularly. He also made sure I had a vehicle to use while waiting for my part to show up. Which brings me to my only negative point. It took GM 2 1/2 months to deliver a part for my transmission. The same part that goes into every truck coming off the assembly line. No excuse for that long of a delay, but overall happy with Polar Chev and how they handled it More
Good experience. Easy transaction. Would recommend this dealership. Following the sale, I would question if the test Drive / Amazon card deal, If this got complet Easy transaction. Would recommend this dealership. Following the sale, I would question if the test Drive / Amazon card deal, If this got completed. Contact sales with no response. More
Lots of problems when I went to purchase my car! I was told that it was going to be used as a courtesy vehicle and that I couldn’t get it for 10 days! That is ridiculous! So I had to drive it for 10 I was told that it was going to be used as a courtesy vehicle and that I couldn’t get it for 10 days! That is ridiculous! So I had to drive it for 10 days as if I were using it as a courtesy vehicle. Also ridiculous! Then I was told that I would have to get the $7500 rebate through my tax accountant. Later I found out that Walser could immediately give me the $7500 rebate. So I had to return to the dealership, cancel my check, and write a new one for $7500 less. The Google maps feature wasn’t working, and I worked with three people, none of whom knew how to install it, or bring up the app. Finally at home I figured it out myself. I brought it to the service department because “driver assist” wasn’t working. Instead of fixing it they told me that that’s how I had the vehicle set and so they left it alone. So then I went inside the store and found a guy, who found another guy, who knew how to update driver assist so that it would work and I wouldn’t get the “driver assist not working” notification every time I started my car. I could go on, but I’m getting upset thinking about all these things again. I love the vehicle itself, but what a hassle! Please don’t do this to your next EV customer! More
The salesman was very new to the company and he did his best in knowing what to do best in knowing what to do More
Great experience buying from Walser Chev. Steve was wonderful and made the purchase a breeze. I would highly highly recommend buying a vehicle from Walser Chev! Steve was wonderful and made the purchase a breeze. I would highly highly recommend buying a vehicle from Walser Chev! More
My salesman was very nice and answered all of my questions. Dealership is nice and clean. Service was ok, they took much much longer to finish the repair then it should have. questions. Dealership is nice and clean. Service was ok, they took much much longer to finish the repair then it should have. More