
Walser Polar Chevrolet
White Bear Lake, MN
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Very professional from the time I pull in and hand them the keys till everything is completed. the keys till everything is completed. More
Very quick and professional service. They were proficient and updated me through out the process. They were proficient and updated me through out the process. More
Good service! Great people, will come back again, for the friendly and fast service people. Great people, will come back again, for the friendly and fast service people. More
Every staff member we interacted with at this dealer was professional and kind. We were never pressured or pushed into a purchase or add on. Our salesperson let us take our time with test driving, sit in th professional and kind. We were never pressured or pushed into a purchase or add on. Our salesperson let us take our time with test driving, sit in the lot to play with the features of the car, and brought our double stroller with to make sure it would fit in the trunk space of a 3 row suv. We spent so much time looking at the car and he never once pushed us into discussing a purchase. It was always on our own terms of when we were ready to move forward. When we confirmed we were ready to purchase, the next time we came back they let us take it out for a test drive again by ourselves. We test drove other vehicles at different dealers, but ultimately decided to purchase from Polar Chevy as they treated us the best. More
2017 Chevrolet Equinox VIN: 2GNALBEK1H1523469 80,000 miles always serviced, I have proof Purchased 10/26/2016 New Stillwater Motors 5900 Stillwater Blvd. North P.O. Box 337 Stillwater, MN 55082 miles always serviced, I have proof Purchased 10/26/2016 New Stillwater Motors 5900 Stillwater Blvd. North P.O. Box 337 Stillwater, MN 55082 12/16/2022 I had the vehicle serviced @ Walser Polar Chevrolet White Bear Lake, MN just like I have since I purchased it new. Oil & Transmission fluid changed, new tires, wheel alignment, rear brake pads and rotors, $2,045.00. No mention of a class action lawsuit for Frozen PCV valve, causing the rear main seal to blowout. GM has known about this problem for years and has done nothing to rectify it. I brought my vehicle into Walser Polar Chevrolet for service as always trusting I would leave having a safe ride in the deadly winter weather conditions, that was not the case. They knew there was an Issue with this Make & Model, I should have been notified regarding the freezing of the PCV valve and rear engine seal blowing out. Someone is going to DIE because of this, they will break down in subzero temperatures and freeze to death. 12/24/2022 at 6:45 am on Christmas eve. I had no warning whatsoever there was a problem until the Equinox started to sputter, the engine light came on and a few minutes later the engine shut down. The PCV valve froze causing the rear main seal to blowout, the engine was completely destroyed. $9,700 estimated repair bill. Thank God, I made it to White Bear Ave and a police officer showed up, it was 11 degrees below zero out. AAA had a 299-minute estimated wait. I know of 3 other people this has happened to the last Month and there were 3 others vehicles that weekend on their lot with the same issue, I was told this by management. I sold it to Walser Polar Chevrolet White Bear Lake, MN 12/30/2022 for $4,000.00 that’s all they were willing to offer. After paying $2,045 on 12/16/2022 I ended up with $1,965.00. This car was in great running condition when I brought it in for service, no leaks or indication of a problem other than the maintenance suggested. KBB Trade in for this vehicle is $9,000.00 to $10,000.00, fair market value $12,5000 to$15,000.00. People are being taken advantage of and mislead, they are not disclosing this issue to the vehicle owners, this is absolutely unethical and dishonest on the part of the dealerships and General Motors. If I would have known there was an issue with this Year, Make and Model I would have sold it immediately. I ended up with $1,955.00 for a vehicle I could have traded it for up to $10,000, or sold it for $12,500 to $15,000.00. 1/23/2023, come to find out my old 2017 Equinox is selling at Walser Polar Chevrolet for $14,998. No disclosure on the CARFAX report that the engine was destroyed due to the PCV valve freezing and the rear main engine seal blowing out causing the engine to be destroyed. All other detailed history including damage report when hit is listed. More