Walser Polar Chevrolet

On time and polite. Washed my truck for me which is always appreciated. The coffee is always great Washed my truck for me which is always appreciated. The coffee is always great More

Working with Walser was pretty hassle free. Their pricing was up front and honest with no hidden fees suddenly added. Their pricing was up front and honest with no hidden fees suddenly added. More

pague un vehiculo 2019 en noviembre 24. 000 dolares cash .a la primera semana problema de correa eso reparacion salio gratis. pero segun el dealer ya el vehiculo .notenia ningun problema .vo 000 dolares cash .a la primera semana problema de correa eso reparacion salio gratis. pero segun el dealer ya el vehiculo .notenia ningun problema .voy hacer cambio de aceite y me sale perdida de aceite en la entrada del la punta del diferencial y problema de transmision no me acuerdo en que marcha . mas o menos 2100 dolares . despues me dicen tiene un pequeno liqueo del radiador 2000 dolares .y a la semana en eso prende la luz del motor se lo llevo y lo primero q me dicen hay que cambiar el todo lo q es cano de escape de 4000 a 5000 dolares . me siento tan estafado .y con una bronca q ustedes no se imaginan y eso q sin hacen nada prendio la luz de que tengo que chequear el aire de las gomas . me estafaron mal . More

Excellent customer service. Jacob listened to the issues I had with my car. He is very familiar with my warranty and totally goes above and beyond! Jacob is a definite asset to Jacob listened to the issues I had with my car. He is very familiar with my warranty and totally goes above and beyond! Jacob is a definite asset to Walser and is extremely knowledgable and very helpful More

I was in for an oil change and tire rotation. It took over 2 1/2 hours and it was clear that items they checked off on the checklist weren't done. For example, the windshield wiper fluid was almo It took over 2 1/2 hours and it was clear that items they checked off on the checklist weren't done. For example, the windshield wiper fluid was almost empty when I went to the store and remained empty, even though the checklist had said they checked all the fluids and topped them off. So it makes me wonder if the tire rotation was even done. More

We bought our car one year ago, and have had to bring it in for service 3 times. In December the service department changed our brake pads due to squeaking. The work they completed did not fix the problem, in for service 3 times. In December the service department changed our brake pads due to squeaking. The work they completed did not fix the problem, and when I brought the car back in, they refused to make it right. The service manager was not only unwilling to make it right, but was rude and condescending to both my husband and me. Blaming and yelling at the customer is not how I want to be treated. Very disappointing. More

Nightmare, with little to no communication until I reached out the a Supervisor, promises were made and not followed through. I am very unsatisfied and down right angry with the experience. reached out the a Supervisor, promises were made and not followed through. I am very unsatisfied and down right angry with the experience. More

It was a nice and clean place. The people are nice and helpful. I would recommend this place to others The people are nice and helpful. I would recommend this place to others More

Eli was very nice. Enjoyed working with him. He responded to my e-mail about vehicles with towing capacity. I was having a hard time locating any. He found 3 and we Enjoyed working with him. He responded to my e-mail about vehicles with towing capacity. I was having a hard time locating any. He found 3 and we test drove two. Bought a 2021 Traverse. My only complaint is the time it took to drive our new used vehicle home. I think we spent at least four hours waiting for financing and having to listen to a sales manager talk about all the extra protections we could purchase for the vehicle. We were really only interested in rust proofing and made that clear. The rust protection was done by another shop but they came right to our home to pick up the vehicle. Very handy for us. All and all we like our vehicle and are happy with it so far. We have purchased from this dealer before. They do seem to have a nice inventory compared to others. Good experience except the longer wait time. More

I bought a Cadillac cts that has oil leaks I was told it went through the shop before being put up for sale I doubt it did. It had an aftermarket oil filter and the oil was very dirty I changed the oil and went through the shop before being put up for sale I doubt it did. It had an aftermarket oil filter and the oil was very dirty I changed the oil and filter. Fortunately there is a 3 month 3000 mile warranty. When you advertise the fact you go through the vehicle before selling maybe do that. It had one key fob the salesman said the other was in service but I have heard nothing about mailing it to me or if it was ever found. More