Walser Polar Chevrolet

I received a quote, set up an appointment and the work was completed to my satisfaction. My only issue was that after my $700 plus brake job, I was asked if I wanted my Suburban washed. I’ve owned differe was completed to my satisfaction. My only issue was that after my $700 plus brake job, I was asked if I wanted my Suburban washed. I’ve owned different vehicles over my lifetime. Audi, Volvo, Chevy, Cadillac to name a few. In my opinion, the wash should happen complimentary without question. That’s the difference between good dealerships and Great dealerships. More

Was told to bring car in and will get right on it. It took 7 days to look at it so I was without the car for 8 days. I picked up the car and the hood latch alarm went off. Went back today and they It took 7 days to look at it so I was without the car for 8 days. I picked up the car and the hood latch alarm went off. Went back today and they said it was a ‘NEW’ problem. It wasn’t that way when I dropped it off. I’m assuming they must have done something. No offer to fix it. Will never buy (getting ready to replace it with another Tahoe-love the SUV) or service it here. Not the kind of service I am used to. I own a BMW and have owned several Mercedes and Cadillacs. I won’t look at an Escalade down the street at Luther’s now. More

You guys would not help on the cost of a bad transmission you guys use. And I paid $7800 for a replacement program that you used refurbished transmission and not New. you guys use. And I paid $7800 for a replacement program that you used refurbished transmission and not New. More

They were great dropped my truck off a week before it was scheduled and had it done the next day scheduled and had it done the next day More

My scheduled oil Change was on time. As promised. Cost was a shock for just an oil change $95 As promised. Cost was a shock for just an oil change $95 More

Hi thanks for the survey. Everything went well. The salesman was very courteous and friendly. The building was clean and orderly. I especially liked the hot chocolate machine. Everything went well. The salesman was very courteous and friendly. The building was clean and orderly. I especially liked the hot chocolate machine. I have never tasted better hot Chocolate in my life. One concern is that the salesman said I would have a 3 month warranty on my engine and transmission but I didn’t get anything in writing so I don’t know if this is true. Maybe you can send me something in writing about this. My name is Tad Crabb. More

Charged $160 and never fixed anything! I do not enjoy waiting 4 hours and paying good money for nothing. Will not be returning!! I do not enjoy waiting 4 hours and paying good money for nothing. Will not be returning!! More

Not good poor customer service and front deck need to be fired she is mean and crabby she didn’t help me out never will buy a truck from u guys again I won’t recommend anyone from the bad why I was treated fired she is mean and crabby she didn’t help me out never will buy a truck from u guys again I won’t recommend anyone from the bad why I was treated and more More

So far, so good. I had an issue with the vehicle 4 days after I purchased it, but the issue was resolved expeditiously (when I brought it back to Walser), for which I I had an issue with the vehicle 4 days after I purchased it, but the issue was resolved expeditiously (when I brought it back to Walser), for which I am grateful! More

Good service. Great Communication. I Will continue bringing my truck for service to this dealership. Great Communication. I Will continue bringing my truck for service to this dealership. More