
Walser Polar Chevrolet
White Bear Lake, MN
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Always fast, efficient, and thorough in explaining everything they do to my vehicle. Polite and friendly service every time everything they do to my vehicle. Polite and friendly service every time More
Only kinda small complaint is there was no paper work describing like the check points of the truck, like tire depth, brake pad wear and other small things that should have been check and maybe they were describing like the check points of the truck, like tire depth, brake pad wear and other small things that should have been check and maybe they were but I was never told this, just comparing to other GM dealerships I have used in the past. More
Left me hanging with no wheel lock key! I sent photo that was asked for and have never been contacted back. It will cost me 100 dollars to have them removed and then buy new locks. I sent photo that was asked for and have never been contacted back. It will cost me 100 dollars to have them removed and then buy new locks. Weird 600 dollar out of state fee never disclosed. And was told 200 for a video notary, but that became 300. I think they should be ashamed of themselves. More
Very friendly Didn’t know too much about GM card rewards and how to redeem them at Polar rewards and how to redeem them at Polar More
Pleasant friendly made me feel like a old customer rather than a first time buyer rather than a first time buyer More
Trip and Lucas were very helpful and I'm extremely happy with the service. I will recommend Walser to my friends and family. with the service. I will recommend Walser to my friends and family. More
I like the people who take care of my car issues. They are considerate, caring and very helpful They are considerate, caring and very helpful More
Horrible experience all the way around! Lack of experience salesman and even worse service team . Will never come back. Lack of experience salesman and even worse service team . Will never come back. More
I was not contacted about my submitted warranty claim. I called - no answer so I left a voicemail asking for an update. No call back. A week later I called, spoke with a rep who was going to have the serv I called - no answer so I left a voicemail asking for an update. No call back. A week later I called, spoke with a rep who was going to have the service center call me back with an update - I was never contacted. I called again a week later to get an update. Then I was told that the scratch and dent coverage does not cover anything that would require painting… sooo nothing is covered. We were sold on a warranty that does not cover what we were told. Overall, misleading sales and poor service. More
The dealship was nice. They held a car for me that I was looking that came in that was in high demand. They were patient with me and worked around my schedule. They held a car for me that I was looking that came in that was in high demand. They were patient with me and worked around my schedule. More