
Walser Polar Chevrolet
White Bear Lake, MN
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Sales guy was great. Took extremely too long for the process. 128 point inspection was meh at best considering every ball joint on the truck was completely dry. Shocks we Took extremely too long for the process. 128 point inspection was meh at best considering every ball joint on the truck was completely dry. Shocks were dead as a door nail but I expected that so not their fault. The fuel filter was filthy dirty and needed to be changed. Service department 100% are not doing their jobs. More
The Silverado EV RST was listed as new with no mention that it was a courtesy car with 2900 miles on it. The truck was very dirty, the tonneau was extremely dirty and was off the front mountings, I had to that it was a courtesy car with 2900 miles on it. The truck was very dirty, the tonneau was extremely dirty and was off the front mountings, I had to fix it when I got home. The truck was supposed to be detailed and all they did wash it. The trim piece on the roof was missing on the passenger side and the one on the driver’s side was loose. Even though I leased it for 3 years and 30,000 miles, the sales person said I could only put 27,100 miles on it, I’m still not sure if that is correct or not. They said they could not mount the front license plate, because they had to order the mount, but when I got home the license plate mount was in the front storage area. I had to bring it back so the license plate mount could be installed and the roof pieces could be ordered. The salesperson did call and said they would like to detail it, I sure hope that when I bring it in to have the roof trim installed, it can be detailed at the same visit. I do expect Walser to provide me with a a loaner car. More
It was costly price was high I can't afford to pay your high interest high interest More
I did not like waiting 2 hours to pay 400 dollars for something I found another person that fix my radio in 10 minutes something I found another person that fix my radio in 10 minutes More
Professional, respectful, fast, courteous, knowledgeable, welcoming, awareness, understanding, great, caring, safe, clean, fair, confident, wonderful welcoming, awareness, understanding, great, caring, safe, clean, fair, confident, wonderful More
My issue wasn’t with the dealership so much as with the problem with the part not available. It is not the fault of the dealership. I was, however, frustrated with communication. I called and left messa problem with the part not available. It is not the fault of the dealership. I was, however, frustrated with communication. I called and left messages and call wasn’t returned for day or 2. I was without a car for over 5 weeks and the work is still not done!! More
This is not our first vehicle from Polar. We were greeted and helped as soon as we walked in the door. Everyone we worked with was great. Our salesman was Jacob Knutson. I was impressed with We were greeted and helped as soon as we walked in the door. Everyone we worked with was great. Our salesman was Jacob Knutson. I was impressed with his experience and helpfulness. There was no pressure in the process. Danny’s price on our trade-in was ok considering the sales tax savings and the trade-in rebate. It was one of the best car buying experiences we’ve had. More
Ian at Walser Polar Chevrolet was very easy to work with! Made the whole buying process a breeze and got me everything I asked for! Made the whole buying process a breeze and got me everything I asked for! More
First of all my Silverado is awesome. Hunter Ross .did everything expected to get the job sold to me .taking me on a tour around the dealership was great . Being able to take the things I Hunter Ross .did everything expected to get the job sold to me .taking me on a tour around the dealership was great . Being able to take the things I wanted to keep off my old truck and next day picking the new one up . I’m very happy to make the purchase at Walser Polar Chevrolet. I tried to go through and give Hunter a 100 out of 100 but couldn’t get it due to my inability to. He’s a great salesman. More