Walser Polar Chevrolet

They washed my car & it got scratches on the bumper & waited for a call from a advisor. They never called so I can get it fixed. I've been going there for 25 yrs & never been treated this way before. waited for a call from a advisor. They never called so I can get it fixed. I've been going there for 25 yrs & never been treated this way before. More

Very good consistent punctual great experience Took very good care of me the dealer ship made it work man thanks again good care of me the dealer ship made it work man thanks again More

Disappointed with replacement parts not lasting 30k miles when original went 200k Just doesn't seem right. when original went 200k Just doesn't seem right. More

Extremely helpful and informative! I did not feel pressured or rushed at all, they were very welcoming and assisted me with all things needed. I did not feel pressured or rushed at all, they were very welcoming and assisted me with all things needed. More

The car I purchased with 15K mi wouldn't run 15 hrs after purchasing it. It spent 2 wks in the shop and was still misfiring. Walser treated us as if the problem was with us and not the car. They never apolog purchasing it. It spent 2 wks in the shop and was still misfiring. Walser treated us as if the problem was with us and not the car. They never apologized nor offered to help us while we were stranded without a car. They did accept the car back and issued us a refund for our deposit. More

At first disappointed but then great On phone said 2 hours then when arrived said minimum 3 due to lunch break of staff. Really?? hours then when arrived said minimum 3 due to lunch break of staff. Really?? More

Poor said they lost video of our oil change multi system check and tire rotation. Also did not put oil change sticker on windshield called to talk with service manager today about issues, thought they might check and tire rotation. Also did not put oil change sticker on windshield called to talk with service manager today about issues, thought they might offer next oil change for troubles and loyal customer. We have purchased over the years a number of new vehicles. But said they could not do that. And he said they would send a oil sticker, and if I wanted to take my time they would do a multi system check and video it. More

Came in 10 minutes before scheduled time, was promptly met by a staffer who took my keys and prepped the vehicle for service. Another staffer brought me to his station, knew my name already, recited to me met by a staffer who took my keys and prepped the vehicle for service. Another staffer brought me to his station, knew my name already, recited to me what the service was for and how long approximately it would take. Waited in waiting room, had a mocha and browsed the internet on my phone and before I knew it they called my name. Same person described what was done, how much it cost, and to my surprise the car was washed. All great, Ty! More

They found what i wanted, and gave me a fair price for my trade Thank you trade Thank you More

Fast friendly detail oriented Loved the free popcorn Loved the walk through video of my vehicle in the service center Loved the walk through video of my vehicle in the service center More