
Walser Polar Mazda
White Bear Lake, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Great experience Tom Nelson is my service guy and so great to deal with!! He keeps me informed as they're working on my vehicle. Also, the new facility is fabulous!! Tom Nelson is my service guy and so great to deal with!! He keeps me informed as they're working on my vehicle. Also, the new facility is fabulous!! More
Great service Jason did a great job keeping us informed on all of the repairs. It took about a week and a half to finish but they were waiting on parts. Jason did a great job keeping us informed on all of the repairs. It took about a week and a half to finish but they were waiting on parts. More
Great Service Very knowledgeable and helpful service. Tom helped me understand my vehicle and what I need to do to keep it running smoothly for many years to come. Very knowledgeable and helpful service. Tom helped me understand my vehicle and what I need to do to keep it running smoothly for many years to come. More
CX-9 oil change Got to spend some time in the new facility, beautiful! I like how the customer service area is integrated with the sales floor. Will definitely be r Got to spend some time in the new facility, beautiful! I like how the customer service area is integrated with the sales floor. Will definitely be returning for service there and also may consider a purchase in a few years! Thanks for the prompt, courteous service. More
Quick, friendly, helpful I was a first time buyer and had a very pleasant experience finding the right vehicle for me. I found the staff to be very friendly and helpful. Finan I was a first time buyer and had a very pleasant experience finding the right vehicle for me. I found the staff to be very friendly and helpful. Financing the vehicle ended up being far less of a headache than anticipated. Walser polar Mazda and my sales rep Laura made the situation of purchasing my car as least stressful as possible. More
Ease to work with They worked as a team to take care of our questions and requests. Polite, respectful and knowledgeable- they made my wife comfortable throughout the p They worked as a team to take care of our questions and requests. Polite, respectful and knowledgeable- they made my wife comfortable throughout the purchase. Online loan application helped to shorten to paperwork to 30 minutes, nice! More
Friendly, professional, credible, knowledgeable I took my CX-5 in for a Fall Tune-up. The work was accomplished in less than an hour and my car was even washed! Great service, very friendly, knowl I took my CX-5 in for a Fall Tune-up. The work was accomplished in less than an hour and my car was even washed! Great service, very friendly, knowledgeable staff, convenient scheduling online. More
Excellant Service! I have great confidence in my service advisor, James Glomstadt. He is very knowledgeable and pays attention to every detail. He is very thorough when I have great confidence in my service advisor, James Glomstadt. He is very knowledgeable and pays attention to every detail. He is very thorough when he explains a problem and how it will be fixed. More
Check engine lights Asked to check lights on dashboard. Explanation on sheet from mechanic listed tranny code and to replace tranny. Tom said car was totally drivable Asked to check lights on dashboard. Explanation on sheet from mechanic listed tranny code and to replace tranny. Tom said car was totally drivable even with code. This important information was not mentioned on sheet. Lot of missed value for me there. Also the check engine light was not even reset More
Courteous Prompt Service All the Service Writers were helpful. The Tech called me less than an hour after I dropped off the vehicle to say it was done. Overall positive expe All the Service Writers were helpful. The Tech called me less than an hour after I dropped off the vehicle to say it was done. Overall positive experience. More