
Walser Polar Mazda
White Bear Lake, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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The dealership itself was bright and warm and pleasant. The staff were fantastic - friendly, welcoming, and professional while not being pushy. The staff were fantastic - friendly, welcoming, and professional while not being pushy. More
Friendly, welcoming and efficient. Great waiting area near the showroom. I will always buy a Mazda because the cars are dependable and the service department really delivers. Great waiting area near the showroom. I will always buy a Mazda because the cars are dependable and the service department really delivers. More
Went for oil change - I told them I did not have my cell phone and would be waiting - they said about an hour and if longer would come get me / had no idea but it was 2 hours 15 minutes later they came and phone and would be waiting - they said about an hour and if longer would come get me / had no idea but it was 2 hours 15 minutes later they came and got me - no clocks so I didn't know how much time had passed - all in all okay but then they asked if I watched the video and saw the recs for work - again no phone so I said no - they kindly showed me but I could hardly hear what the tech was saying - attendant wasn't super knowledgeable about timing of routine maintajnence but a colleague helped answer my questions - now picked up my car and the cabin fan is super loud - so now will have to go back in to address this. The whole day was very unexpectedly long with poor communication - obviously thankful the car was fixed but frustrating now I have a new problem that you probably are going to charge me for More
They did a great job and even noticed an issue with the license plate and fixed it. Was impressed enough to do a oil change service contract (I normally do them myself) license plate and fixed it. Was impressed enough to do a oil change service contract (I normally do them myself) More
The service was good but the communication was bad. The advisor was supposed to call and give an update knowing I needed an update by a certain time but never did until much later. I called for an upda The advisor was supposed to call and give an update knowing I needed an update by a certain time but never did until much later. I called for an update and he said he'll call back in 10 minutes but never did. Then when the repair was done, I was not notified and had to go check it out myself. More
Johana was great to work with, and both managers we spoke to were quite nice as well. Would come back again if the right vehicle is there! to were quite nice as well. Would come back again if the right vehicle is there! More