Walser Polar Mazda

Excellent customer service Excellent customer from the time of inquiring to final sale. Vehicle history research was needed and was promptly found. Very helpful staff with no pr Excellent customer from the time of inquiring to final sale. Vehicle history research was needed and was promptly found. Very helpful staff with no pressure. More

Reliable, Friendly Service The service team at Walser Polar Mazda is always friendly, informative, and respectful of my time. They explain things well and are patient with my q The service team at Walser Polar Mazda is always friendly, informative, and respectful of my time. They explain things well and are patient with my questions. I also love the online scheduling so I can look at the options and make my service appointment fit in my chaotic meeting schedule. It was also great to see the power outlets available in the waiting area, which allows me to work while my vehicle is being worked on. I have dealers closer to my home, but the excellent staff and service here make driving 48 miles a no-brainer for me. More

Excellent servce, amazing new facility Just needed an oil change and tire rotation - both were done timely. The new facility is outstanding - modern, open, spacious, clean! I was able to Just needed an oil change and tire rotation - both were done timely. The new facility is outstanding - modern, open, spacious, clean! I was able to work while I was there - they even have a small room with a door. Matt and James were helpful and friendly. More

Pure confusion put to rest I had no doubts that walser polar mazda would be able to find the issue with my car, but I was frantically trying to figure out why my car was behavin I had no doubts that walser polar mazda would be able to find the issue with my car, but I was frantically trying to figure out why my car was behaving strangely just 40 minutes before I drove my car into the service garage. Not only did they fit me into their schedule almost immediately, but my car drove out as smoothly as it did when I purchased it. 👏👏👏 More

Very Friendly When I arrived at Walser they were so helpful and asked what I was looking for and what I needed in a car. They were not pushy at all and left the de When I arrived at Walser they were so helpful and asked what I was looking for and what I needed in a car. They were not pushy at all and left the decisions up to me. More

Excellent Experience My husband and I were looking to trade in our used cars for leased vehicles. When we pulled up Steven was standing outside, he greeted us and invited My husband and I were looking to trade in our used cars for leased vehicles. When we pulled up Steven was standing outside, he greeted us and invited us in. He asked us why we were there, what type of car we were interested in. He thoroughly explained how leasing works, he made sure we were well informed. We then took a test drive of the CX-5, and loved it. Steven explained all the details of the car along the way. Once we returned, Johanna helped us with our trade, she was very friendly and professional. My husband and I were satisfied with the trade value offered for our used car. Johanna offered two options for leasing, and Steven further explained the best option to us. The entire process was actually very smooth. We drove away with a 2018 CX-5 and a payment we could afford. My husband came back the next day and traded his SUV for a Mazda 6. Again, a very good experience, a repeat from the day before. We never planned or considered on leasing from Mazda before, but we're so happy that we did! Mazda has great vehicles (very stylish, affordable) and leasing options! Steven was very patient, answered ALL of our questions. He wasn't just trying to "sell" us, he made us feel very comfortable and not rushed to make a decision. We'll definitely be referring others to Polar Mazda. Plus I wanted to add, I observed that the other team members seemed to enjoy working there as well. A job well done! Thank you! More

Easy trade in and purchase We decided it was time to trade our 15 year old Mazda and this dealership made it easy and enjoyable. Once we knew they would give us a generous trad We decided it was time to trade our 15 year old Mazda and this dealership made it easy and enjoyable. Once we knew they would give us a generous trade in value, we looked on line for the available used cars in the area that met our criteria for purchasing a great used car. Once we had selected one the dealership had it moved to White Bear so we could conviently test drive it and drop off our old car when we decided to purchase. Britney made things easy and answered our questions professionally. More

Amazing and stress free. I walked into Mazda after being at another dealership and being treated poorly and feeling very pressured. Brian met us and helped show me what I was I walked into Mazda after being at another dealership and being treated poorly and feeling very pressured. Brian met us and helped show me what I was looking for asked great discovery questions to help give me an easy, welcoming and great experience. More

New CX-5 Customer service is one of their top priorities. Friendly, knowledgeable, and very helpful sales team. Great experience purchasing our new car. Will d Customer service is one of their top priorities. Friendly, knowledgeable, and very helpful sales team. Great experience purchasing our new car. Will definitely be going back for future purchases. More

Good car buying experience Dealership is in a new location and very pleasant. I was assisted right away and test drove two vehicles. I liked that car prices are clearly marked. Dealership is in a new location and very pleasant. I was assisted right away and test drove two vehicles. I liked that car prices are clearly marked. I did not feel pressured to buy a car. When I found the car I liked I was pleased to take care of all paperwork and financing in one night. Car was detailed and ready for pickup the next day. Overall very pleased with this buying experience. More