Walser Subaru St. Paul - Service Center

It’s was somewhat quick. They was done with my car within the time frame said. They was done with my car within the time frame said. More

I had a defective battery in my new 2024 Subaru Crosstrek and the car would not start after owning it a week. A loaner was brought to my house and my car was taken in for a check-up and ended up with a new b and the car would not start after owning it a week. A loaner was brought to my house and my car was taken in for a check-up and ended up with a new battery. More

The service department is friendly, accommodating, speedy. The waiting area is well stocked with snacks and beverages. speedy. The waiting area is well stocked with snacks and beverages. More

Kept me apprised of the situation as it unfolded. Helped get best pricing as well. Helped get best pricing as well. More

I have been bringing my car to this Subaru location for about 6 months and I have always been happy and impressed. I’ve always been able to get an appointment even with short notice and every person I have about 6 months and I have always been happy and impressed. I’ve always been able to get an appointment even with short notice and every person I have spoken with has been friendly and professional. The waiting area is really comfortable and I appreciate the snacks that are available. Getting the video recap of my car is really helpful. More

Freindly,on time, sent a video of the engine,tires,and underbody with recommendations. I was able to use a coupon. underbody with recommendations. I was able to use a coupon. More

They have friendly and helpful staff, with a clean and spacious waiting area. Their time estimate for waiting was accurate. spacious waiting area. Their time estimate for waiting was accurate. More

The Team at Walser St. Paul Subaru are very accommodating and helpful. I received excellent service and would recommend them to my Family and Friends! Paul Subaru are very accommodating and helpful. I received excellent service and would recommend them to my Family and Friends! More

Everyone is polite and friendly. Service was fast and complete. It’s a very comfortable waiting area. Service was fast and complete. It’s a very comfortable waiting area. More

While the sales experience great, the after experience was disappointing with my jeep's issues. Check engine light came on the day after I left the lot. A week later, puddles of oil started leaking. The r was disappointing with my jeep's issues. Check engine light came on the day after I left the lot. A week later, puddles of oil started leaking. The response time from the service department was unprofessional. Finally, after setting an appointment to have my vehicle looked at, I was told I might have to rent a car. I refused to do so with me just purchasing the jeep. With the rigorous testing that should be done on cars that they are selling, I don't understand how this could happen. I also had to look up my vehicle to see that was a recall due for it. While I appreciate the communication after I got upset and spoke with the GM, why not avoid these situations with better maintenance on vehicles that they are selling and transparent timely communication? Also, offer an apology for the inconvenience of all this! More