Walser Subaru St. Paul - Service Center

Every time I've had service at the st paul location I've had to make an extra trip back because the technicians neglected to complete the job. One time they didn't latch the front hood which I didn't disco had to make an extra trip back because the technicians neglected to complete the job. One time they didn't latch the front hood which I didn't discover until I was on the freeway, another time after an oil change a cover was left hanging underneath the car and I had to tape it shut myself when I got home. This last time the battery change caused my windows not to open and I had to go back to have that fixed. This is why I am making Bloomington subaru my primary service location. More

The service dept. is the best in courtesy and excellence in performing service requested. I have owned a Subaru Baja as well as my current Forester .The last 4 years is the best in courtesy and excellence in performing service requested. I have owned a Subaru Baja as well as my current Forester .The last 4 years I’ve used Walser in So. St. Paul ,it is great to be able to trust that your car will be serviced to factory requirements. There are two people who should get a shoutout for going above and beyond ,they are Brandon in service writing and Brian in the mechanical area. Rose Singer More

Ben is super helpful and great with communication. I love the videos they send of the car, too. Informative, friendly, quick and helpful. We're new to town and feel grateful that wherever we are, Suba I love the videos they send of the car, too. Informative, friendly, quick and helpful. We're new to town and feel grateful that wherever we are, Subaru folks seem constantly caring. More

Ben was amazing as my service lead, makes everything great when you work with great people! great when you work with great people! More

The Outback is running excellent, The attendants were respectful and helpful. The diagnosis on the battery life is clear. The wait time was estimated well. They honored the discount on the mailed cou respectful and helpful. The diagnosis on the battery life is clear. The wait time was estimated well. They honored the discount on the mailed coupon. Thank you for the car wash. I had a nice walk and great breakfast at the restaurant they suggested. I will look at a possible car purchase next visit. More

Would have loved to receive a car wash after the service, but other than that, great as usual! but other than that, great as usual! More

Very clean and organized. Several problems have not been solved for either of my leased Subarus. Ignition security locks and car won’t start. They didn’t know why. Happened ag Several problems have not been solved for either of my leased Subarus. Ignition security locks and car won’t start. They didn’t know why. Happened again two days after my servicing. We found a video from Tucson Subaru, explaining the problem and were able to get the car started. Also, the eyesight goes off randomly and dings with an error message that it is not working. Very annoying! More

Scheduled quickly and was received the next day for an appointment. All was carefully explained came out costing less than we had been quoted initially. From our routine maintenance experiences, to return appointment. All was carefully explained came out costing less than we had been quoted initially. From our routine maintenance experiences, to returning here for warranty work on our current model Subaru- this has been a very positive experience. They sure seem to conscientiously care and create a fun & light while expert atmosphere. Very professional treatment, great customer service and people skills. We remain impressed! More

We are new to Walser, and so far we are satisfied with the work we received. the work we received. More

The dealership has a very pleasant environment, and I trust the quality of service. The staff is always pleasant and helpful. trust the quality of service. The staff is always pleasant and helpful. More