Walser Subaru St. Paul - Service Center

The waiting room and free snacks were nice while waiting for my car to be done. I was pretty disappointed by the diagnostic and proposed repairs. It was recommended that I pay $40 to replace my parking lig for my car to be done. I was pretty disappointed by the diagnostic and proposed repairs. It was recommended that I pay $40 to replace my parking lights. But, when I went to fix them myself, the lights turned on just by wiggling the wire (not worth $40). Additionally, I was told that my check engine light was on because the gas cap needed to be replaced. I paid about $100 for that replacement. But, the engine light came back on the next day. So, whatever the actual problem was, they didn't find it. More

Scheduling the appointment online was convenient and I was able to get a next day appointment at a time that was perfect for me. The service person greeted me the moment I arrived and told me that the ser was able to get a next day appointment at a time that was perfect for me. The service person greeted me the moment I arrived and told me that the service would take approximately one hour. The waiting area was comfortable and the snacks & beverages were a nice touch. My car was serviced in the time promised and the service person explained what was done and when to expect a brake job would be needed and presented me coupons for future service work. I was very satisfied with my experience! More

Professional, organized, did what you said you would do. However I haven’t received the owner’s manual I ordered. Thank you However I haven’t received the owner’s manual I ordered. Thank you More

Scheduling on line was quick and simple. Check-in was courteous and professional. Vehicle was done and ready to go as scheduled. Check-in was courteous and professional. Vehicle was done and ready to go as scheduled. More

Professional and courteous! ! Everything was well done. There is no anything else that I need to say, ! Everything was well done. There is no anything else that I need to say, More

Great service friendly staff. Service was quick and reliable. I enjoy this dealership and it’s service Service was quick and reliable. I enjoy this dealership and it’s service More

Service personnel were excellent in coordinating the maintenance and keeping me informed on the status. Thank you Ben maintenance and keeping me informed on the status. Thank you Ben More

Walser Subaru St. Paul has great costumer care services. They were informative, polite and had great communication. Paul has great costumer care services. They were informative, polite and had great communication. More

They were kind, informative, professional and their customer care was excellent. They had great communication as well. customer care was excellent. They had great communication as well. More

Excellent customer service at the service desk. The representative was very friendly and helpful. Service took longer than anticipated though (I had my toddler with me and there isn’t much too do f The representative was very friendly and helpful. Service took longer than anticipated though (I had my toddler with me and there isn’t much too do for an hour+). Happy there were snacks and soda/coffee available while waiting! More