Walser Subaru St. Paul - Service Center

I purchased a used car from Walser and they convinced me to buy the extra maintenance coverage to take care of my car for years to come. Just prior to my appointment my tire pressure warning light came on. to buy the extra maintenance coverage to take care of my car for years to come. Just prior to my appointment my tire pressure warning light came on. When I dropped off my car I spoke with the representative about it and they said they would take care of it. When I picked up my car after service had been completed I asked if they were able to take care of the warning light. The person who handed me my paper work said they took care of everything. I got in the car and the warning light was still on, I flagged down a different representative who then told me they don't carry the tools to reset the light and I would have to go to a dealer who sells these cars This was the second incident like this. The previous happened about 6 months ago when I received notification there was a software update for my cars system and when I brought the car in they told me they couldn't handle it because it is not the brand of car they sell here I'd have to go to a dealer who sells this type of car and have the install performed. Here is my problem, why and the heck would I spend money on an extended service plan if the place cannot perform the service. If they can't do the work they have no business promoting this offer If I had known this was going to be my experience with this service I may not have spent the extra money, I may even have gone to the dealer they came referring me to. More

Heading out on a cross-country road trip and had a low coolant issue. Service Advisor Keshawn Waldoch told me to come right in. A few minutes of paperwork and the service department checked out my 2022 Ou coolant issue. Service Advisor Keshawn Waldoch told me to come right in. A few minutes of paperwork and the service department checked out my 2022 Outback and I was back on the road in less than 30 minutes! Great work! Thanks Keshawn. Much Appreciated! More

Process made easy. Satisfied with service. Keshawn’s great! Very nice, super helpful. Would be happy to work with him again in the future. Thanks! Satisfied with service. Keshawn’s great! Very nice, super helpful. Would be happy to work with him again in the future. Thanks! More

I have been a longtime customer of this dealership, both at the Burnsville location where I bought my 2010 Outback and more recently over the past few years at their S. St. Paul location where I have conti at the Burnsville location where I bought my 2010 Outback and more recently over the past few years at their S. St. Paul location where I have continued my ongoing service work. I have had all my service and repair work performed at Subaru dealers and have been very fairly treated. Recently the Walser S. St. Paul service department did exceptional work with a series of major repairs that I hope will keep my Outback running for a few more years. Thanks guys! More

My family has 4 Subaru’s that we have serviced regularly here at Walser. We enjoy the respect and concerns we have and the crew always gets our cars back as quickly as possible. here at Walser. We enjoy the respect and concerns we have and the crew always gets our cars back as quickly as possible. More

Comfortable waiting area! Friendly staff. Work was done quickly. Free snacks!! I’ve been here before and more than willing to return Friendly staff. Work was done quickly. Free snacks!! I’ve been here before and more than willing to return More

The service was great. Amazing staff. Too pricey for an oil change and tire rotation even with a discount though. Amazing staff. Too pricey for an oil change and tire rotation even with a discount though. More

Excellent help with the whole sale process. It was great working with Mark. He has been attentive to detail, answered all my questions, even after the sale was complete. It was great working with Mark. He has been attentive to detail, answered all my questions, even after the sale was complete. More

Excellent service! Staff was great, very thorough and helpful, and they explained everything to me. Staff was great, very thorough and helpful, and they explained everything to me. More

People are great! Service is great! Facility is very nice! But $137. Is way too much for an oil change and tire rotation. Service is great! Facility is very nice! But $137. Is way too much for an oil change and tire rotation. More