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Walser Toyota

Bloomington, MN

Overview
Reviews
Vehicles
4.3
4,026 Reviews
When you visit our Toyota dealership in Bloomington, MN, you get to enjoy an experience that you can only get at a Walser location. We are dedicated to providing each and every customer with a positive experience that they won’t only enjoy themselves, but hopefully tell other people about, too. That’s why we’re dedicated to The Walser Way — our philosophy of how to do business and ensure customer satisfaction. There are many facets to this philosophy, but one of the key components is our Best Price First. Every single vehicle on our lot is specially marked with our pre-discounted Walser Best Price, so you don’t need to waste time attempting to haggle down an inflated value. Instead, you can focus more on finding the perfect vehicle that matches your personality and lifestyle. When you drive off our lot, you can be confident that it’s in a vehicle that you truly love. Another thing we do differently from other car dealerships is we provide one-on-one assistance throughout the entire buying or leasing process. That means that the same person who greets you at the door and takes you on your first test-drive is the same person who will walk you through your financing options and help you sign the final paperwork. This way, nothing gets lost in translation and our employees can take the time to get to know you and what’s important to you. Whether you want to drive off in a new Toyota Camry or dominate the roads from behind the wheel of a new Toyota RAV4, you will be well taken care of here. After you’ve picked out the car you love, you can bring it back to our Toyota service center any time to keep it running in peak condition. From routine oil changes, brake inspections and tire rotations to more involved maintenance like powertrain and transmission repairs, we can handle it all. Plus, we have a huge selection of genuine OEM Toyota parts, so only high-quality components are going into your vehicle. For a relationship that can last a lifetime, visit Walser Toyota today. Walser Toyota is conveniently located at 4401 American Blvd, West Bloomington, MN, 55437. We’re open six days a week and are excited to pair you with your next new or new-to-you Toyota vehicle!
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4401 American Blvd. West

Bloomington, MN

55437

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Showing 4,026 reviews

March 23, 2026

The service department has always been attentive and welcoming. Communication between the scheduling center and the service department needs some work. Scheduled recall work and requested a tow hitch/ w More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Benson
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Mar 24, 2026 -

Walser Toyota responded

Thank you for your continued trust in our service team—we truly appreciate you recognizing how attentive and welcoming they’ve been. I also appreciate you calling out the communication gap between our scheduling center and the service department. That’s an important part of the experience, and we clearly have an opportunity to be more aligned so everything is ready when you arrive. I’m glad to hear Michael and the team stepped up, tracked down the tow hitch and wiring harness, and kept your visit on track without needing to reschedule—that’s the level of ownership we expect. Thanks again for the feedback and for choosing us. Team Walser Toyota

March 23, 2026

Welcoming environment. Not happy with the cost of my repairs and the wait time for a diagnosis. More

by hazel1204
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 24, 2026 -

Walser Toyota responded

Thank you for your feedback—we truly appreciate you recognizing the welcoming environment our team strives to create. At the same time, I’m sorry to hear about your concerns with the cost of repairs and the wait time for diagnosis. We understand how important both transparency and timeliness are, and it’s clear we have an opportunity to improve in those areas. Our goal is to provide accurate diagnostics and clear communication every step of the way so there are no surprises. I’ll be sharing your feedback with our team to continue improving both our processes and overall experience. If you’d be open to discussing your visit further, please reach out to Drake Vangness, Service Manager, at 952-324-2103 (call or text). We’d appreciate the opportunity to learn more and make this right. Thank you again for choosing us. Team Walser Toyota

March 23, 2026

Pa greeted me right away. She was kind, clear and professional. She quoted me a longer wait time than I actually experienced but offered solutions while I wait. More

by rikki_iglesias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pa (I can’t remember her last name)
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Mar 23, 2026 -

Walser Toyota responded

We’re pleased our team welcomed you immediately, provided clear updates and offered solutions during your visit. It’s great the actual wait was shorter than expected. Thank you for trusting us with your Toyota Land Cruiser service.

March 23, 2026

Great service experience. Easy scheduling. Courteous staff. Beautiful lounge. Free popcorn. What could be better? More

by msavona3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
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Mar 23, 2026 -

Walser Toyota responded

We’re delighted that scheduling felt effortless and our team provided courteous support during your Toyota Land Cruiser service. Knowing you enjoyed the lounge atmosphere and popcorn brightened our day. Thank you for the five-star review and we look forward to helping you again.

March 23, 2026

Very clean waiting area with nice seating options and beverages provided for those waiting. Updates are appreciated and honest. Having my car washed is a great perk More

by Dana Paugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pa Xiong
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Mar 23, 2026 -

Walser Toyota responded

We’re pleased our clean waiting area, comfortable seating, and complimentary beverages made your visit more enjoyable. It’s important to us that our service updates remain clear and honest, so we’re glad they met your expectations. We’re also happy the complimentary car wash was a valuable addition for your Toyota Highlander Hybrid.

March 18, 2026

The warantee service was fine. The quote to replace cabin and engine air filters ($144) was ridiculous to say the least. I purchased Bosch filters and installed them in less than More

by Blaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
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Mar 21, 2026 -

Walser Toyota responded

Thank you for your feedback, Blaughn—we’re glad to hear your warranty service experience went well. We understand your concern regarding the pricing for cabin and engine air filters. While these are relatively quick to replace, our pricing reflects not only the parts but also installation, inspection, and ensuring everything is done to Toyota standards by a certified technician. That said, we always want our recommendations to feel fair and transparent. We truly appreciate you sharing your perspective, as it helps us continue to evaluate how we communicate value to our guests. If you’d like to discuss this further, please feel free to reach out to our Service Manager, Drake Vangness, at 952-324-2103 (call or text). Thank you again for your business and your honest feedback. Team Walser Toyota

March 18, 2026

The Best Car Buying Experience Ever – Ask for KD! Rating: ⭐⭐⭐⭐⭐ I recently purchased a vehicle from Walser Toyota, and I can honestly say it was the best car-buying experience I’ve ever had. From More

by thomas.c.hoffman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Ganh
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Mar 18, 2026 -

Walser Toyota responded

We’re delighted our sales team provided a clear, stress-free experience during your Toyota Prius Plug-In Hybrid purchase. Congratulations on your new vehicle and thank you for sharing your positive feedback.

March 16, 2026

Waited 4 hours for oil change and tire rot. Mechanic did not talk to us about recommended fixes, just sent a video by text. Recommendations via phone were aggressive and not consistent with sta More

by wendysun27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t meet mechanic
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Mar 18, 2026 -

Walser Toyota responded

Thank you for your feedback — we’re sorry to hear about the length of your visit and your overall experience. A four-hour wait for an oil change and tire rotation is not the level of efficiency we aim to deliver. We also want to ensure our communication is clear and helpful, not overwhelming. Our goal with video inspections is to provide transparency, but we understand the importance of having a direct conversation to walk through any recommendations and timing in a way that feels comfortable and consistent. We’d appreciate the opportunity to review your visit and follow up with you directly to better understand what happened and make this right. Please reach out to Drake Vangness, our Service Manager, at 952-324-2103 (call or text) at your convenience. Thank you, Team Walser Toyota

March 16, 2026

Very pleasant experience. Staff were very helpful and answered all my questions prior to buying my car. More

by JULIE_GROTHE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan falzone
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Mar 16, 2026 -

Walser Toyota responded

Hi Julie, Thank you for the kind review! We're glad to hear you had a pleasant experience and that our team was able to answer all of your questions along the way. I’ll be sure to share your feedback with Dan Falzone as well — he’ll appreciate the recognition. Congratulations on your new Toyota, and thank you for choosing us! Team Walser Toyota

March 15, 2026

Good service with great customers respect and treatment, the service are on time and Quality work More

by yibeyin.ayalew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josseph Russell
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Mar 15, 2026 -

Walser Toyota responded

Thank you for noting the respectful treatment and efficient service on your Toyota RAV4 Hybrid. We’re happy that everything ran on schedule and met your expectations for workmanship. We look forward to assisting you again.

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