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Walser Toyota

Bloomington, MN

Overview
Reviews
Vehicles
4.2
4,067 Reviews
When you visit our Toyota dealership in Bloomington, MN, you get to enjoy an experience that you can only get at a Walser location. We are dedicated to providing each and every customer with a positive experience that they won’t only enjoy themselves, but hopefully tell other people about, too. That’s why we’re dedicated to The Walser Way — our philosophy of how to do business and ensure customer satisfaction. There are many facets to this philosophy, but one of the key components is our Best Price First. Every single vehicle on our lot is specially marked with our pre-discounted Walser Best Price, so you don’t need to waste time attempting to haggle down an inflated value. Instead, you can focus more on finding the perfect vehicle that matches your personality and lifestyle. When you drive off our lot, you can be confident that it’s in a vehicle that you truly love. Another thing we do differently from other car dealerships is we provide one-on-one assistance throughout the entire buying or leasing process. That means that the same person who greets you at the door and takes you on your first test-drive is the same person who will walk you through your financing options and help you sign the final paperwork. This way, nothing gets lost in translation and our employees can take the time to get to know you and what’s important to you. Whether you want to drive off in a new Toyota Camry or dominate the roads from behind the wheel of a new Toyota RAV4, you will be well taken care of here. After you’ve picked out the car you love, you can bring it back to our Toyota service center any time to keep it running in peak condition. From routine oil changes, brake inspections and tire rotations to more involved maintenance like powertrain and transmission repairs, we can handle it all. Plus, we have a huge selection of genuine OEM Toyota parts, so only high-quality components are going into your vehicle. For a relationship that can last a lifetime, visit Walser Toyota today. Walser Toyota is conveniently located at 4401 American Blvd, West Bloomington, MN, 55437. We’re open six days a week and are excited to pair you with your next new or new-to-you Toyota vehicle!
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4401 American Blvd. West

Bloomington, MN

55437

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Showing 4,067 reviews

April 21, 2026

Took Prius in for battery check, front bumper on drivers side loose, matainence required dash light on. $241 later bumper still loose, matainence light still on! More

by dave_rom
Recommend Dealer
No
Employees Worked With
Taylor
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April 21, 2026

Walser Toyota-Bloomington knows how to prioritize the customer and make you feel like you are the most important customer of the day. VERY pleasant experience! More

by Spence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kela and Josh
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Apr 21, 2026 -

Walser Toyota responded

We appreciate your wonderful feedback. It’s great to know you felt like our top priority when purchasing your new Toyota Tundra Hybrid. Enjoy every moment with your new truck!

April 21, 2026

Great service, nice coffee. Ontime. Need better and bigger seating area. Keep it up. Thanks. More

by raza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont remember
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Apr 21, 2026 -

Walser Toyota responded

We’re glad to hear you enjoyed the coffee and prompt service for your Lexus. We appreciate your feedback about the seating area and are exploring ways to increase comfort and space. We look forward to welcoming you back soon.

April 21, 2026

The service team was very friendly and kind. They explained everything about the car problem. The service was very good. Thanks to Joseph and Gio for their service.Excellent job. Will refer Wals More

by JOELUE2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph and Gio
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Apr 21, 2026 -

Walser Toyota responded

Thank you for sharing your positive experience with our service team. We’re glad they provided clear explanations and friendly support for your Toyota Corolla. Your willingness to recommend us to friends and family means a lot.

April 20, 2026

The lady in charge of our account was very nice. However, the gentleman and another woman who were called into help were not. I was told by both, before they even looked at my car, that the prob More

by Carolyndclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Apr 20, 2026 -

Walser Toyota responded

Hi Carolyn, Thank you for taking the time to share this feedback—we truly appreciate you bringing it to our attention. I’m very glad to hear that the main advisor you worked with took good care of you, but I’m disappointed to learn about the experience you had with the additional team members. You’re absolutely right—no one should be making assumptions or offering conclusions before properly inspecting your vehicle, and just as importantly, we should always make sure our guests feel heard and respected. What you described is not the experience we want anyone to have at our dealership, and I apologize that this interaction left you feeling dismissed. We will be addressing this with our team to reinforce the importance of listening first, showing empathy, and ensuring a thorough and thoughtful approach every time. If you’re open to it, I’d appreciate the opportunity to connect with you directly and learn a bit more so we can make this right. Please feel free to reach out to Brandon Hanson at 952-698-9097 (call or text) at your convenience. Thank you again for your honest feedback—we truly value your trust and the opportunity to improve. Greg General Manager | Vice President Walser Toyota

April 20, 2026

I was greeted right away, informed step by step what was going on and it was done when they said would be done. Can not ask for better service than that! Had a clean, well stock waiting room and everyone More

by chrisjgarrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can not remember his name even though he told me a number of times but he was great!
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Apr 20, 2026 -

Walser Toyota responded

Hi Chris, Thank you for the awesome review—we really appreciate you taking the time to share your experience! It’s great to hear that you were greeted right away, kept informed throughout the process, and that everything was completed right on time. That’s exactly the kind of experience we aim to deliver every day. I’m also glad you enjoyed the waiting area and the positive energy from the team—it truly makes a difference. Even if the advisor’s name didn’t stick, we’ll make sure to track down who took care of you and recognize them for a job well done. Thanks again for trusting us with your vehicle—we look forward to seeing you next time! Team Walser Toyota

Apr 20, 2026 -

Walser Toyota responded

Thank you for highlighting the prompt greeting and clear updates you received. We’re glad the service on your Toyota Highlander met your expectations and that the waiting area was comfortable. We appreciate your kind words and look forward to assisting you again.

April 20, 2026

Everyone was super friendly and helpful, amazingly so. However, my 2016 rogue has a lifetime warrenty. I brought the car in to find a specific problem, which was found, but another issue was found, a re More

by Earl Otte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geo
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Apr 20, 2026 -

Walser Toyota responded

Hi Earl, Thank you for the detailed feedback—we really appreciate you taking the time to share both the positives and your concerns. I’m glad to hear that the team, especially Geo, provided a friendly and helpful experience overall. That said, I completely understand your frustration with the situation regarding the rear main seal and how that was handled. To clarify, with items like a rear main seal, warranty companies typically require that the component meets a specific failure threshold before approving replacement. If it’s only showing signs of a minor seep or early leak, they often will not authorize the repair yet. I know that can feel counterintuitive—especially when you’d prefer to address it proactively rather than risk a bigger issue later. Where we missed the mark here is in how that was communicated and how the overall situation felt to you. Given the distance you traveled, the time you took off work, and the expectation around your warranty coverage, I can absolutely understand why this didn’t sit right and felt frustrating. We’d really like the opportunity to review this with you and see if there’s anything we can do to help, whether that’s re-evaluating the concern, assisting with the warranty process, or making this more convenient moving forward. Please feel free to reach out to Brian Rutscher at 952-242-9041 (call or text) when you have a moment. Thank you again for your honest feedback—we truly value it and your business. Greg General Manager | Vice President Walser Toyota

April 20, 2026

First visit - clean and easy - great communication throughout. Vehicle was done exactly on time promised and was able to work while waiting the hour More

by tomrsca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't recall
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Apr 20, 2026 -

Walser Toyota responded

It’s great to hear your first Toyota service visit was clean and straightforward. We’re pleased that clear communication kept you informed and that your vehicle was ready exactly when promised so you could work while you waited. We appreciate your feedback and look forward to helping you in the future.

April 18, 2026

It took 4. 5hours to do a one hour job, and when I'm left the job was not done to my satisfaction More

by JHPAGE36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan fischer
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Apr 20, 2026 -

Walser Toyota responded

Hi, Thank you for your feedback—we appreciate you bringing this to our attention. I’m very sorry to hear about your experience. Waiting 4.5 hours for what should have been a much shorter visit, and then leaving without the concern fully resolved, is not the level of service we expect to provide. I completely understand how frustrating that must have been. We need to take a closer look at what happened here—both in terms of the time it took and why the repair didn’t meet your expectations. That’s on us to make right. Please reach out to Dylan Fisher at 952-300-3951 (call or text) so we can review your visit and work toward a proper resolution. Thank you again for the honest feedback—we truly value the opportunity to improve. Greg General Manager | Vice President Walser Toyota

April 18, 2026

Keyla Smith was Excellent to work with on my purchase. Very Happy with Walser Toyota More

by sheriejoki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kela Smith
Report | Print
Apr 18, 2026 -

Walser Toyota responded

We’re thrilled our team provided excellent service for your Toyota purchase. Enjoy every mile in your Toyota.

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