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Walser Toyota

Bloomington, MN

4.2
4,160 Reviews
When you visit our Toyota dealership in Bloomington, MN, you get to enjoy an experience that you can only get at a Walser location. We are dedicated to providing each and every customer with a positive experience that they won’t only enjoy themselves, but hopefully tell other people about, too. That’s why we’re dedicated to The Walser Way — our philosophy of how to do business and ensure customer satisfaction. There are many facets to this philosophy, but one of the key components is our Best Price First. Every single vehicle on our lot is specially marked with our pre-discounted Walser Best Price, so you don’t need to waste time attempting to haggle down an inflated value. Instead, you can focus more on finding the perfect vehicle that matches your personality and lifestyle. When you drive off our lot, you can be confident that it’s in a vehicle that you truly love. Another thing we do differently from other car dealerships is we provide one-on-one assistance throughout the entire buying or leasing process. That means that the same person who greets you at the door and takes you on your first test-drive is the same person who will walk you through your financing options and help you sign the final paperwork. This way, nothing gets lost in translation and our employees can take the time to get to know you and what’s important to you. Whether you want to drive off in a new Toyota Camry or dominate the roads from behind the wheel of a new Toyota RAV4, you will be well taken care of here. After you’ve picked out the car you love, you can bring it back to our Toyota service center any time to keep it running in peak condition. From routine oil changes, brake inspections and tire rotations to more involved maintenance like powertrain and transmission repairs, we can handle it all. Plus, we have a huge selection of genuine OEM Toyota parts, so only high-quality components are going into your vehicle. For a relationship that can last a lifetime, visit Walser Toyota today. Walser Toyota is conveniently located at 4401 American Blvd, West Bloomington, MN, 55437. We’re open six days a week and are excited to pair you with your next new or new-to-you Toyota vehicle!
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4401 American Blvd. West

Bloomington, MN

55437

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Showing 4,160 reviews

June 17, 2026

The initial part of the sales process was positive, but the final stage left a lot to be desired...questioning if i would ever return or recommend Walser. Specifically, I only learned late in the proces More

by bvranallo
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Olivia McCarron
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2026

Very professional operation. Great facilities. Good communication and saved me some money by reviewing my history. More

by mhend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia McCarron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Walser Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Walser Toyota are glad to have you as a customer.

June 16, 2026

Nick Sontag is the man. He is, and always has been, the best service representative I have worked with at Walser Bloomington Toyota. He always manages to keep me informe More

by nslemm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia McCarron
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sontag
Jun 16, 2026 -

Walser Toyota responded

Thank you for sharing your feedback and the five-star rating. We’re glad our service team keeps you informed about each repair and helps plan future maintenance for your Toyota 4Runner. We appreciate your trust in us.

June 15, 2026

Only one encounter, but they were very quick doing my first servicing on my car. More

by amichaelbooth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia McCarron
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2026 -

Walser Toyota responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Walser Toyota!

June 15, 2026

The repair was not done correctly. I have to come back to get it done again. Very disappointing. More

by soodss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivia McCarron
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Walser Toyota responded

Thank you for your feedback. I apologize that we did not get the repair completed correctly the first time. Having to return for additional service is frustrating, and we understand your disappointment. I would appreciate the opportunity to learn more about your experience and ensure we make this right. Please contact Brian Rutscher at 952-242-9041 at your convenience so we can assist further. Thank you for your business and for bringing this to our attention.

June 13, 2026

Ask For Kela and thank me later. Best trade in value I found + the process was easy and fast. When I pulled in for my car, the plates were on , tank was full and the ev was charged More

by matthill100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia McCarron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2026 -

Walser Toyota responded

Thank you for recommending our team for your Mazda CX-90 PHEV trade in. We’re pleased the experience was efficient, you received outstanding trade-in value, and your car was ready with plates, a full tank and a charged EV. We look forward to welcoming you back.

June 13, 2026

Brandon and Josh were helpful in determining which model of Tacoma we need. Brandon stayed late to finish the transaction on Saturday. The process was seamless. Thank you! More

by Kris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 13, 2026 -

Walser Toyota responded

Thank you for sharing your experience selecting the right Toyota model with our team. We’re glad we could work late on Saturday to make the process seamless for you. We appreciate your kind words and look forward to assisting you again.

June 13, 2026

They did not offer a loaner car for a repair costing thousands of dollars. They also did not put the vehicle back together. The glove box was disassembled and in the passenger seat when I picked up the More

by mattjanzenmd
Workmanship
Recommend Dealer
No
Employees Worked With
I did not work with this person
Jun 14, 2026 -

Walser Toyota responded

Matt, Thank you for bringing this to our attention. I apologize for the frustration and inconvenience you experienced. I understand your disappointment, especially given the size of the repair. While loaner vehicle availability can be limited, we should always make sure guests understand their transportation options and what to expect during the repair process. I am even more concerned to hear that your vehicle was returned with the glove box disassembled and left in the passenger seat. That is certainly not the condition in which a vehicle should be returned to a guest, and I apologize that this was your experience. I would appreciate the opportunity to learn more about your visit and address your concerns directly. Please feel free to contact me at your convenience. Brandon Hanson Service Manager Walser Toyota 952-698-9097

June 11, 2026

Matt was friendly and pleasant to work with but the process and communication could have been better. Very slow. I felt like I had to keep checking in cause a car that said it would be ready within t More

by kellymjudson
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt
Jun 14, 2026 -

Walser Toyota responded

Kelly, Thank you for your feedback and for choosing Walser Toyota. I'm glad to hear Matt was friendly and pleasant to work with, but I apologize for the frustration you experienced throughout the process. Communication and setting accurate expectations are critical, especially when a guest is waiting for a vehicle to arrive. Inventory timelines can sometimes change due to transportation delays and dealer trades, but we should have done a better job keeping you informed along the way. Having to repeatedly check in for updates is not the experience we want our guests to have. We appreciate your business and your honest feedback. It helps us identify opportunities to improve both our communication and overall sales process. If you'd like to discuss your experience further, please feel free to reach out to me directly. Jordan Retes Sales Manager Walser Toyota 949-463-7799

June 10, 2026

Walser Toyota was incredibly helpful. Our vehicle had a recall issue with a national backorder, and they provided us with a rental free of charge. More

by laruem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia McCarron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince
Jun 10, 2026 -

Walser Toyota responded

We’re glad our team could help with the recall issue on your Highlander Hybrid. Olivia was happy to arrange a complimentary rental during the national backorder delay. Thank you for the five-star rating and for letting us support you.

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