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Walser Toyota

Bloomington, MN

Overview
Reviews
Vehicles
4.3
4,032 Reviews
When you visit our Toyota dealership in Bloomington, MN, you get to enjoy an experience that you can only get at a Walser location. We are dedicated to providing each and every customer with a positive experience that they won’t only enjoy themselves, but hopefully tell other people about, too. That’s why we’re dedicated to The Walser Way — our philosophy of how to do business and ensure customer satisfaction. There are many facets to this philosophy, but one of the key components is our Best Price First. Every single vehicle on our lot is specially marked with our pre-discounted Walser Best Price, so you don’t need to waste time attempting to haggle down an inflated value. Instead, you can focus more on finding the perfect vehicle that matches your personality and lifestyle. When you drive off our lot, you can be confident that it’s in a vehicle that you truly love. Another thing we do differently from other car dealerships is we provide one-on-one assistance throughout the entire buying or leasing process. That means that the same person who greets you at the door and takes you on your first test-drive is the same person who will walk you through your financing options and help you sign the final paperwork. This way, nothing gets lost in translation and our employees can take the time to get to know you and what’s important to you. Whether you want to drive off in a new Toyota Camry or dominate the roads from behind the wheel of a new Toyota RAV4, you will be well taken care of here. After you’ve picked out the car you love, you can bring it back to our Toyota service center any time to keep it running in peak condition. From routine oil changes, brake inspections and tire rotations to more involved maintenance like powertrain and transmission repairs, we can handle it all. Plus, we have a huge selection of genuine OEM Toyota parts, so only high-quality components are going into your vehicle. For a relationship that can last a lifetime, visit Walser Toyota today. Walser Toyota is conveniently located at 4401 American Blvd, West Bloomington, MN, 55437. We’re open six days a week and are excited to pair you with your next new or new-to-you Toyota vehicle!
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4401 American Blvd. West

Bloomington, MN

55437

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Showing 4,032 reviews

March 30, 2026

Not the same 5 plus years ago. It was more efficient and customer service was amazing, but now it went down hill drastically. I’m disappointed. I was somewhat declined for a servic More

by mai_yang0225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Yoswa-Lee
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Mar 31, 2026 -

Walser Toyota responded

Mai, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 30, 2026

Problem with Prius battery. Need stronger battery told to buy tender.disappointed in Toyota Prius. More

by udickinson1940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Mar 31, 2026 -

Walser Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 30, 2026

Took the time to listen to my comcerns. They Inspected my vehicle and let me know that certain repairs were not needed at this time. Great job with the communication on the repairs and pric More

by erickacur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
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Mar 30, 2026 -

Walser Toyota responded

It’s great to know we addressed your concerns and clarified which repairs truly matter for your Toyota Highlander Hybrid. We aim to provide transparent communication and fair pricing throughout the service process. Thank you for trusting us with your vehicle.

March 30, 2026

Great job- I had a work Meeting I needed to get to and the maintenance was performed timely! More

by juliekariemail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Consultant
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Mar 30, 2026 -

Walser Toyota responded

We’re glad our team handled your Toyota service promptly so you could attend your work meeting. Thank you for the five-star review, and we look forward to assisting you again.

March 30, 2026

Service was completed before estimated time. They communicated well, kept me up to date and the staff was extremely friendly and helpful. More

by cheryl.dunaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Taylor
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Mar 30, 2026 -

Walser Toyota responded

Thank you for choosing us for your Grand Highlander Hybrid service. We’re glad our team communicated clearly, finished before the estimated time, and made you feel welcome. Please let us know if you need anything else in the future.

March 30, 2026

Fast and reliable service, very clean facilities. Nice quality video of the service being done. More

by tonyhieunguyen350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Mar 30, 2026 -

Walser Toyota responded

Thank you for highlighting the prompt and dependable work on your Toyota Prius. We're pleased you found our facility tidy and the service video informative. We look forward to assisting you again.

March 29, 2026

I had an appointment. Changing a lightbulb in the passenger taillight and windshield wipers. There were openings when I called to schedule. I was told it would it wouldn’t More

by jat.sunbird3337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Mar 30, 2026 -

Walser Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

March 27, 2026

Very informative. Seamless transaction. Friendly staff. Dan Falzone was very professional and easy to work with. More

by TJPIST
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Falzone and his supervisor.
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Mar 27, 2026 -

Walser Toyota responded

Thank you for highlighting how clear and efficient the purchase process was. We’re delighted our team delivered friendly and professional support during your Toyota purchase. Let us know if you have any questions as you enjoy your new vehicle.

March 23, 2026

The service department has always been attentive and welcoming. Communication between the scheduling center and the service department needs some work. Scheduled recall work and requested a tow hitch/ w More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Benson
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Mar 24, 2026 -

Walser Toyota responded

Thank you for your continued trust in our service team—we truly appreciate you recognizing how attentive and welcoming they’ve been. I also appreciate you calling out the communication gap between our scheduling center and the service department. That’s an important part of the experience, and we clearly have an opportunity to be more aligned so everything is ready when you arrive. I’m glad to hear Michael and the team stepped up, tracked down the tow hitch and wiring harness, and kept your visit on track without needing to reschedule—that’s the level of ownership we expect. Thanks again for the feedback and for choosing us. Team Walser Toyota

March 23, 2026

Welcoming environment. Not happy with the cost of my repairs and the wait time for a diagnosis. More

by hazel1204
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 24, 2026 -

Walser Toyota responded

Thank you for your feedback—we truly appreciate you recognizing the welcoming environment our team strives to create. At the same time, I’m sorry to hear about your concerns with the cost of repairs and the wait time for diagnosis. We understand how important both transparency and timeliness are, and it’s clear we have an opportunity to improve in those areas. Our goal is to provide accurate diagnostics and clear communication every step of the way so there are no surprises. I’ll be sharing your feedback with our team to continue improving both our processes and overall experience. If you’d be open to discussing your visit further, please reach out to Drake Vangness, Service Manager, at 952-324-2103 (call or text). We’d appreciate the opportunity to learn more and make this right. Thank you again for choosing us. Team Walser Toyota

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