Walser Toyota

Jack was awesome. It was very busy that day and even though the actual service on my car was very slow, Jack was working hard It was very busy that day and even though the actual service on my car was very slow, Jack was working hard More

They did a very professional job analyzing my car issue. They discovered my tail light problem but had to order parts. . They discovered my tail light problem but had to order parts. . More

I appreciate the friendly service and over experience at the dealership. My son and I enjoyed the experience and are happy with our purchase. The staff is very friendly, responsive and trustworthy. the dealership. My son and I enjoyed the experience and are happy with our purchase. The staff is very friendly, responsive and trustworthy. More

I think that It took a long time for the job to be done. The tires were not in the store the day I brought the car in The tires were not in the store the day I brought the car in More

Excellent customer service in routine maintenance and inspection service and new battery, also worked with the parts department to buy a paint pen to fix a couple of scratches on. Again, excellent and f inspection service and new battery, also worked with the parts department to buy a paint pen to fix a couple of scratches on. Again, excellent and friendly service including research to match my paint. Very happy with the visit. More

A very good experience. Friendly and prompt service. A very well organized and smooth process. Friendly and prompt service. A very well organized and smooth process. More

The problem wasn't fixed. They blamed Toyota. Their recommendation was just avoid using the unit that was malfunctioning. It was a frustrating waste of time that damaged my re They blamed Toyota. Their recommendation was just avoid using the unit that was malfunctioning. It was a frustrating waste of time that damaged my relationship with Toyota. It was the worst customer service experience I have had in my memory. More

Had an oil change scheduled. Told service tech what I was in for. 15K check was auto filled on my appointment services. Oil change 5K critical weather state was the second line. Told service tech what I was in for. 15K check was auto filled on my appointment services. Oil change 5K critical weather state was the second line. My truck only has 6K miles. Service was completed but the oil change was not. My bill was zero dollars. I asked if they completed the oil change and they said it wasn’t on the form. I checked my appointment reminder and it was the second line. I waited an extra hour for the oil change to be completed. Mistakes happen but nobody was observant that I was 100 miles away from an oil change being needed. Felt like a failed opportunity to ask questions even when it was looked over on my appointment services needed paperwork More

Jamero Taylor and Michael Wiggins are the very best in the business and I wouldn't dream of buying a vehicle from anyone else! Their genuine interest in the people they serve and integrity in ensuring eve the business and I wouldn't dream of buying a vehicle from anyone else! Their genuine interest in the people they serve and integrity in ensuring every need is met are uncommon in the automotive industry ... and the reason we've bought several vehicles from Walser Toyota. When it comes to quality service, Kenny Vaillancourt and Richy Arce are just unbelievable (and I'm not an easy guy to please). The lengths they've gone to, along with techs like Chris Potter, have saved me time, trouble and money more than once. Thank you! More

Jamero was great to work with- Everthing was explained up front. No presure enviroment. Great expeirance! front. No presure enviroment. Great expeirance! More