Walser Toyota

Your techs looked confused and no one seems to know who is doing what. No organization at all at the new facility. is doing what. No organization at all at the new facility. More

The new building is very beautiful and the service was very good. I have always had great service and I appreciate the video of the work that needs to be done. Thank YOU! very good. I have always had great service and I appreciate the video of the work that needs to be done. Thank YOU! More

The staff were so nice great service loved the cars and so happy for the guarantee in our 2023 Toyota Sequoia we really loved the service we would recommend it and we shared it with my sister we got the To so happy for the guarantee in our 2023 Toyota Sequoia we really loved the service we would recommend it and we shared it with my sister we got the Toyota welser recommend by my brother loves it!! More

They did a rotation without asking and would have do a brake charge it i would not have had a issue with it and had brought it in 4-5times. brake charge it i would not have had a issue with it and had brought it in 4-5times. More

Courteous and efficient. I used Special Offer for Scheduled Maintenance to provide 5 oil changes for a reasonable price. I used Special Offer for Scheduled Maintenance to provide 5 oil changes for a reasonable price. More

Mike Alovera continues to be our go to service representative. He knows both of our vehicles very well. He tells us exactly what needs to be done , explains what was done, and suggests other ser representative. He knows both of our vehicles very well. He tells us exactly what needs to be done , explains what was done, and suggests other service that may be appropriate. We always ask for him when we come in for an appointment. He treats us very well - and we recommended him to our friends who are new to Walser. More

Great customer service and positive experience. I love the new service center and new assessment technology. I love the new service center and new assessment technology. More

I asked for and was assigned an experienced sales person, someone who had been with the dealership over five years, Patti. Patti is small in stature but large in customer service, people management, knowled someone who had been with the dealership over five years, Patti. Patti is small in stature but large in customer service, people management, knowledge of the products she sells and knowledge of the processes that her customers and the dealership have to meander through to complete the purchase of a new vehicle. She made the deal happen, no doubt. Loved the new building and it appeared that all of the staff working on June 13 did, too. I appreciated it when Patti mentioned that "she" could make a deal and that I would not have to be passed to a "manager". Patti offered a test drive, which I declined due to the clock showing rush hour, my research/prior knowledge of the 4Runner and my totally awesome experience with my 2017 Tacoma that I was trading. Patti and I ended the evening at Walser Toyota, Bloomington, after the sunset, transferring stuff from the 2017 Tacoma to the 4Runner in the near dark with a mechanical device telling us "You are being recorded, you are trespassing." and flashing a blue light at us. We remained undeterred. On the trip home, I turned 21.6 MPG, more that the EPA 17 MPG, city due to the love-bond that was beginning between the 4Runner and me, I think. More

Pleasant sales people, great customer service, very knowledgeable and extremely helpful. I would purchase through them again. knowledgeable and extremely helpful. I would purchase through them again. More

The new building is really nice! The service was fantastic! Brenden S was super informative on making sure my car was safe to drive again! Thank you! The service was fantastic! Brenden S was super informative on making sure my car was safe to drive again! Thank you! More