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Walser Toyota

Bloomington, MN

Overview
Reviews
Vehicles
4.2
4,389 Reviews
When you visit our Toyota dealership in Bloomington, MN, you get to enjoy an experience that you can only get at a Walser location. We are dedicated to providing each and every customer with a positive experience that they won’t only enjoy themselves, but hopefully tell other people about, too. That’s why we’re dedicated to The Walser Way — our philosophy of how to do business and ensure customer satisfaction. There are many facets to this philosophy, but one of the key components is our Best Price First. Every single vehicle on our lot is specially marked with our pre-discounted Walser Best Price, so you don’t need to waste time attempting to haggle down an inflated value. Instead, you can focus more on finding the perfect vehicle that matches your personality and lifestyle. When you drive off our lot, you can be confident that it’s in a vehicle that you truly love. Another thing we do differently from other car dealerships is we provide one-on-one assistance throughout the entire buying or leasing process. That means that the same person who greets you at the door and takes you on your first test-drive is the same person who will walk you through your financing options and help you sign the final paperwork. This way, nothing gets lost in translation and our employees can take the time to get to know you and what’s important to you. Whether you want to drive off in a new Toyota Camry or dominate the roads from behind the wheel of a new Toyota RAV4, you will be well taken care of here. After you’ve picked out the car you love, you can bring it back to our Toyota service center any time to keep it running in peak condition. From routine oil changes, brake inspections and tire rotations to more involved maintenance like powertrain and transmission repairs, we can handle it all. Plus, we have a huge selection of genuine OEM Toyota parts, so only high-quality components are going into your vehicle. For a relationship that can last a lifetime, visit Walser Toyota today. Walser Toyota is conveniently located at 4401 American Blvd, West Bloomington, MN, 55437. We’re open six days a week and are excited to pair you with your next new or new-to-you Toyota vehicle!
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4401 American Blvd. West

Bloomington, MN

55437

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Showing 4,389 reviews

November 03, 2026

The easiest and most comfortable car buying purchase I’ve ever had! The teams made every step of the way easy! More

by kara.pasma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kela,
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Nov 03, 2026 -

Walser Toyota responded

We’re delighted your Toyota Tundra purchase felt relaxed and straightforward from start to finish. Thank you for the five stars!

November 03, 2026

I have an item that needs to be replaced and is under warranty. I have talked with 5 service techs, each has taken my information and promised to call me back. It has been 6 months and the item is stil More

by wkdirks2
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I, Didn't, Record, their, names
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Nov 04, 2026 -

Walser Toyota responded

Thank you for sharing your experience. I'm very sorry that you've spent six months trying to resolve what should have been a straightforward warranty concern. Having to speak with five different team members, repeatedly provide the same information, and receive promises of follow-up that never happen is unacceptable. You should not have to work this hard to get an answer or have your concerns addressed. We're glad you love your Highlander, but we recognize that your experience with our dealership has fallen well short of the service you deserve. Please contact our Service Manager, Brian Rutscher, directly at 952-242-9041, so we can personally review the warranty concern, determine the status of the replacement trim piece, and establish a clear plan to move forward. We sincerely apologize for the lack of follow-through and appreciate the opportunity to make this right. – The Walser Toyota Team

November 03, 2026

My last 2 oil changes took 3 hours. 3 hours for an oil change and tire rotation. I was 5 minutes early for a 3:15 appointment, and was out the door at 6:05 pm. I was told the appoi More

by SSSWENSON93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't recall the employee's I worked with.
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Nov 04, 2026 -

Walser Toyota responded

Thank you for your loyalty to Walser Toyota over the past 10 years and for purchasing four vehicles from us. We sincerely appreciate the trust you've placed in our dealership, which makes your recent experiences especially disappointing to hear about. Waiting nearly three hours for an oil change and tire rotation, particularly when you were quoted 75 minutes, is unacceptable. Equally frustrating is having to track down someone for an update and then waiting even longer to retrieve your vehicle. We clearly need to improve our efficiency, communication, and checkout process. While we're proud of our new facility, we recognize that a beautiful building means very little if we're not delivering the level of service our guests have come to expect. Your feedback is important, and we take your concerns seriously. Please contact our Service Manager, Drake Vangness, directly at 206-316-6255, so we can personally review your experience and discuss how we can earn back your confidence. After 10 years of loyalty, we certainly don't want to lose your business. Thank you for giving us the opportunity to improve. – The Walser Toyota Team

November 03, 2026

Walser does a great job servicing my vehicles. I recommend them if you want your vehicle to last a long time. More

by jcarter7670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Pha
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Nov 03, 2026 -

Walser Toyota responded

Your recommendation means a lot to our service team. We're glad you're pleased with the care your Toyota RAV4 Hybrid receives.

November 02, 2026

The waiting area is comfortable, clean, and accommodating. I brought in my fleet car and they did several diagnostics to provide optimal service on my vehicle, however they were not able to fix More

by shearnen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Nov 02, 2026 -

Walser Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 02, 2026

Fast service, clean waiting area and nice amenities. Super helpful staff, please give everyone a raise. Thanks! More

by rd.hood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torrey
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Nov 02, 2026 -

Walser Toyota responded

We're glad service on your Toyota Corolla was prompt and that you appreciated the waiting area and amenities. Your kind words about our team's support mean a lot to us.

October 31, 2026

Poor phone service/communication about progress of your vehicle unless you are waiting at the shop. Finish time of my vehicle was 2 days later than I was told, no explanation why-big job that needed severa More

by RMANS68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick? Daniel (?) Mansouri
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Nov 01, 2026 -

Walser Toyota responded

Thank you for sharing your experience. We're very sorry that we fell short of your expectations, particularly with communication and the extended time needed to complete your repairs. While we understand that larger repairs can sometimes take longer than anticipated, we should be providing timely updates and clear explanations when schedules change. We also understand your frustration regarding the service charges and the lack of continuity when your original advisor was unavailable. Your concerns about communication, accurate billing, and follow-through deserve our attention. We would appreciate the opportunity to review your repair history and address these issues directly. Please contact our Service Manager, Christian Beltran, directly at 952-698-9097, so we can personally review your experience and work toward a resolution. We appreciate your business and the opportunity to restore your confidence in Walser Toyota. – The Walser Toyota Team

October 31, 2026

Great sales person took care of all my needs in a timely manner. Will definitely refer others.. More

by MYOAN.CLEANING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel
Print
Oct 31, 2026 -

Walser Toyota responded

We're pleased our sales associate addressed your needs promptly during your Toyota Highlander purchase. Your willingness to recommend our team means a lot to us.

October 31, 2026

Amazing service. From driving our Highlander in to pickup…..everything was so easy and smooth. Will definitely be back if car needs anything. More

by karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Print
Oct 31, 2026 -

Walser Toyota responded

We're happy the service visit for your Highlander felt effortless from arrival through pickup. Thank you for choosing our team and keeping us in mind for future service.

October 31, 2026

4 stars only because many replies was not from my salesperson but an AI reply Joel was great to work with and very accommodating. More

by MPJOHNSON1963
Recommend Dealer
Yes
Employees Worked With
Joel Bittner
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Nov 01, 2026 -

Walser Toyota responded

Thank you for the 4-star review and for choosing Walser Toyota! We're glad to hear that Joel was accommodating and provided a great car-buying experience. We'll be sure to share your kind words with him. We also appreciate your honest feedback regarding our automated communications. While technology can help us respond quickly, it should never replace the personal attention and communication our guests deserve. Your feedback is valuable as we continue working to improve that balance. Thank you again for your business. We hope to earn that fifth star on your next visit! – The Walser Toyota Team

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