Walser Toyota

I appreciate the video survey of the moving parts of the car. For a simple oil change, however, I use my local mechanic where they have drive-in service without an appointment required. car. For a simple oil change, however, I use my local mechanic where they have drive-in service without an appointment required. More

The buying experience was authentic and quick. I felt valued as a customer throughout the process. I felt valued as a customer throughout the process. More

Had a great experience getting a new RAV4 by working with Kevin. He was thoughtful and answered all my questions making the process very smooth. Kevin. He was thoughtful and answered all my questions making the process very smooth. More

Brought my Toyota in for an oil change, and look over. The work was done promptly, and communication was excellent. The work was done promptly, and communication was excellent. More

This is a very professional place. .when coupons are available it is cost effective. Thank you .when coupons are available it is cost effective. Thank you More

Walser Toyota is wonderful—they helped me find a new SUV quickly after mine was totaled. I got exactly what I wanted at a fair price. Everyone made my problem their priority and I really appreciated that. quickly after mine was totaled. I got exactly what I wanted at a fair price. Everyone made my problem their priority and I really appreciated that. More

Everything went pretty fast answered all questions! All went well!! All very helpful and friendly! All went well!! All very helpful and friendly! More

When I had my vehicle in for a few days and it was supposed to be done same day it was a "xxxx show". However, Toyota made it right so that cleared up the xxxx show. Happy with everyone I worked wit supposed to be done same day it was a "xxxx show". However, Toyota made it right so that cleared up the xxxx show. Happy with everyone I worked with. I know next time things will run smoothly. More

I have a warranty on vehicle purchased at Walser Toyota. Automobile was scheduled and brought in and noted I would be waiting not dropping off. I established and acknowledged I have a warranty and likely wi Automobile was scheduled and brought in and noted I would be waiting not dropping off. I established and acknowledged I have a warranty and likely will be a covered repair. After a 2.5hr wait I received a phone call and no recorded video (of which they told me would be performed) with shifty results. I am in the facility waiting room and they called my phone instead of coming to face me with diagnosis and repair.The result was repair not covered because of “rust on window motor I then was told I had a $225 diagnostic cost. Repair would be estimated at $1500. Very poor communication and customer service. Spent 12noon to 3pm and had 0 interactions. I did speak with other customers who were having similar experiences. A full house of customers, I suspect they didn’t want another negative visual result. Once I denied the repair they continue onward with the shuffle you out the door. All pie in the sky when you are purchasing, but when you are now in for service they find you to be a bother and that you have an “old car”. Disgusted. More

Great service ,listen to the problem , addresses the issue, updates on timely fashion, delivers as promised. issue, updates on timely fashion, delivers as promised. More