Walser Toyota

Everyone was super friendly and helpful, amazingly so. However, my 2016 rogue has a lifetime warrenty. I brought the car in to find a specific problem, which was found, but another issue was found, a re However, my 2016 rogue has a lifetime warrenty. I brought the car in to find a specific problem, which was found, but another issue was found, a rear main seal appeared to be leaking. This repair is covered under the warrenty, and under conditions of the warrenty the inspection and rental car i used would be free, as well as the seal replacement. However, i was told the seal was not BROKEN ENOUGH for replacement now, and that i should monitor and return at a later date. I had to pay 145 dollars because nothing was found on a 10 year old car with 170,000 miles. I do not live close to your dealership now and had to take a half day vacation. I have to admit it seems a little like nothing was found to be done so i would be forced to pay for the inspection and rental car. Now i will be forced to bring the car in at a later date, and monitor it frequently so i dont ruin my engine. Seems a little fishy to me, would have prefered they just replace the seal now. Other than that the experience was super positive!! More

First visit - clean and easy - great communication throughout. Vehicle was done exactly on time promised and was able to work while waiting the hour throughout. Vehicle was done exactly on time promised and was able to work while waiting the hour More

It took 4. 5hours to do a one hour job, and when I'm left the job was not done to my satisfaction 5hours to do a one hour job, and when I'm left the job was not done to my satisfaction More

Keyla Smith was Excellent to work with on my purchase. Very Happy with Walser Toyota Very Happy with Walser Toyota More

I had the best used vehicle buying experience at Walser Toyota I've ever had. I never felt pressured and all my questions were quickly answered. The sales team was kind and very responsive. There was an is Toyota I've ever had. I never felt pressured and all my questions were quickly answered. The sales team was kind and very responsive. There was an issue with the vehicle I selected and they made every effort to correct it but unfortunately it didn't work out. They made the return process painless and I can't thank them enough for their consistent communication with me. I would buy from them with complete confidence. More

Fixed camera trouble that started with attempt to accomplish the manufacturer camera recall. Camera worked fine before the recall. Should not have been adjusted. accomplish the manufacturer camera recall. Camera worked fine before the recall. Should not have been adjusted. More

Service was quick, but wish more explanation on use of Tender. No outlet available to plug in and demonstrate how to use. No instructions in box. Only video on internet. I am 85. Tender. No outlet available to plug in and demonstrate how to use. No instructions in box. Only video on internet. I am 85. More

This dealership is a clean and an inviting place to visit and look at new cars. It is family friendly, and relaxing. The sales people are relational and a big reason we keep coming back. and look at new cars. It is family friendly, and relaxing. The sales people are relational and a big reason we keep coming back. More

The service performed on my vehicle is not upto the mark and I am not satisfied. Service charge is very high. and I am not satisfied. Service charge is very high. More

My car got serviced. Nothing jumped out at me as special. Prices are high, like most dealers. They push added service like tire rotation, filter changes (looking at th Nothing jumped out at me as special. Prices are high, like most dealers. They push added service like tire rotation, filter changes (looking at the engine air filter, I did not think it was bad). They performed a recall and had me sign that zero balance invoice. That made it very clear how much higher door rate is than warranty rate. I understand that the OEM should get a preferred rate, but it demonstrated that the average person is getting gouged by comparison. More