Walser Toyota

Joel Bittner makes all the difference. The best! Patience. Professional. Informative. Goes above and beyond. The best! Patience. Professional. Informative. Goes above and beyond. More

Trading in and purchasing a new car was easy and stress free. I was able to work with Brian Gardner and Dante Eisenburg and they both were very great and helpful. free. I was able to work with Brian Gardner and Dante Eisenburg and they both were very great and helpful. More

Usually great customer service, but not this time. Wasn't told anything while waiting for an oil change, then received a text with the expectation to have $600 worth of brake maintenance done. Not opp Wasn't told anything while waiting for an oil change, then received a text with the expectation to have $600 worth of brake maintenance done. Not opposed to getting the work done, just would've liked to talk to a real person first. Didn't even receive the usual text video from mechanic at the time of service. The whole visit had a very different vibe from what I usually experience at Toyota. Disappointing. More

Excellent service. Prompt, courteous, helpful. Service advisor and technician were great. Good communication before, during, and after service. Prompt, courteous, helpful. Service advisor and technician were great. Good communication before, during, and after service. More

I show up 1hrs earlier, asked to check the noise on the steering, and run through the car wash. The tech didn’t know find out where the noise was coming from and didn’t even get a car wash after my service steering, and run through the car wash. The tech didn’t know find out where the noise was coming from and didn’t even get a car wash after my service. More

Great service. The customer service person was wonderful. She told me an hour to change oil, rotate tires and new filters and it was 50 minutes. The customer service person was wonderful. She told me an hour to change oil, rotate tires and new filters and it was 50 minutes. More

Have been going to this dealership since 2008 and I just keep coming back! Gavin was great at my last appointment. I wear oxygen and he handled me with TLC! keep coming back! Gavin was great at my last appointment. I wear oxygen and he handled me with TLC! More

Waler service is very good and your personnel are so easy to work with, knowledgeable, personable and efficient. Tom Kennedy in sales in wonderful and Juventino helped me out a few weeks back with an issue. to work with, knowledgeable, personable and efficient. Tom Kennedy in sales in wonderful and Juventino helped me out a few weeks back with an issue. Our service person today was Mike and he was exceptional. More

Very quick and I was out the door. Walser is like that every time I visit.. Walser is like that every time I visit.. More

I went to Walter Bloomington to look over a Tundra pickup without any real intent to actually buy one. But I was treated so well and the personnel were so knowledgable and delightful that I ended up buying without any real intent to actually buy one. But I was treated so well and the personnel were so knowledgable and delightful that I ended up buying it on the spot. Zero pressure, just helpful information from and support everyone. Most of my interaction was with Abel Andena who was beyond outstanding. I also had interaction with Mike Wiggins who was equally great. I got about what I expected in a very fair trade-in value for my old vehicle, handled and explained expertly by Adam. Abel handled all the paperwork very well in much less time than expected and presented the paint and interior and extended warranty options very adeptly with no pressure whatsoever (I opted to buy most of it). All in all, a great experience. More