Walser Toyota

I was very happy with the service I received but please do not ask me to do a review that requires me to write my complete thoughts or I will not bother to give you a review in the future. My time is valua do not ask me to do a review that requires me to write my complete thoughts or I will not bother to give you a review in the future. My time is valuable and I will do a review but it must be very, very brief More

Very nice new service area. Very bright well lighted waiting area. Pleasant and knowledgeable technician. Very bright well lighted waiting area. Pleasant and knowledgeable technician. More

Beautiful dealership and facilities with friendly and helpful staff waiting to assist me with my needs and questions. helpful staff waiting to assist me with my needs and questions. More

decent price. Helpful intake person. Like the video from the service tech available on my phone. Helpful intake person. Like the video from the service tech available on my phone. More

I was charged for maintenence on my car. I have a maintenance package. I also purchased tires via a loan from Sunbit. I contacted Tyler about the error in charging me for the maintenance I have a maintenance package. I also purchased tires via a loan from Sunbit. I contacted Tyler about the error in charging me for the maintenance done on my car. He asked how I wanted it back. I want a refund. Did not hear from him. I texted him to see if I'd be getting a check on 10/13. Nothing. Called over a week ago, to talk to a Service Manager. Talked to Dylan who said he had Tyler by him. Got the excuse again about busy and will look into it. Not a peep as of 10/27. Very frustrating. I want the refund of the maintenance that I was charged plus cancel the maintenance package and refund the balance. This is really poor. More

Jerry Eaton is very fast and efficient I get all of my leases through him. Highly recommend Walser Toyota and their staff. leases through him. Highly recommend Walser Toyota and their staff. More

Cannot get the bill of sale correct. Poor communication and not much customer service. Needs improvement Poor communication and not much customer service. Needs improvement More

Everyone did a great job. I got the truck I wanted at a reasonable price. My trade-in was fair. The dealership is practically brand new, so it was nice and comfortable - good I got the truck I wanted at a reasonable price. My trade-in was fair. The dealership is practically brand new, so it was nice and comfortable - good popcorn too. All said, I'm happy with how everything went. More

Brian W. was very helpful. The whole team went above and beyond. I will be using this dealership for my next purchase. was very helpful. The whole team went above and beyond. I will be using this dealership for my next purchase. More

I took my truck here for service about 5 months after purchasing it here. Communication was pretty non-existent during the 2 week timeframe they had it. I sent texts and called and wouldn't hear back for purchasing it here. Communication was pretty non-existent during the 2 week timeframe they had it. I sent texts and called and wouldn't hear back for days. I had assumed I had an issue with the suspension due to the sound I heard and after replacing a few things, I finally got it back. Unfortunately the noise was still present, so I called and left messages asking if I could bring it back in. I was told I'd receive a call back the next week and never did. I decided to take my truck elsewhere to fix the problem. I was clearly just a number and not a priority at all. Tommy could use some customer service training for sure. I won't be coming back here for service or my next vehicle. More