Walser Toyota

My car has 5,000 miles on it. I have been getting shaking in the front end when it's cold. But after a mile or 2 the shaking stops. They said they checked and balanced my tires I have been getting shaking in the front end when it's cold. But after a mile or 2 the shaking stops. They said they checked and balanced my tires. But I drove this morning (1 day later) and it seem to shake even worse then previously. I think I may take it to another Toyota service center just to make sure. The Walser staff are very friendly and seem to listen. More

Clear explanation of the check-up procedures with video explanations much appreciated. Also appreciate the accurate estimation of time required. explanations much appreciated. Also appreciate the accurate estimation of time required. More

Brenden and the manager were both very helpful in walking us through the purchase of a RAV4. us through the purchase of a RAV4. More

Emily is extremely helpful when our cars are brought in to be serviced. She is a great asset for your organization. to be serviced. She is a great asset for your organization. More

The service was faster than expected. The department did a good job suggesting other recommended services and repairs. The department did a good job suggesting other recommended services and repairs. More

Joe was great to work with, honest and outgoing! I would definitely recommend Walser to my friends and family when they are looking for their next car. I would definitely recommend Walser to my friends and family when they are looking for their next car. More

Technician who checked me in was fabulous - straightforward about what needed to be done to assess or complete 3 tasks on my vehicle, efficient, respectful and soft spoken. Touched base with me straightforward about what needed to be done to assess or complete 3 tasks on my vehicle, efficient, respectful and soft spoken. Touched base with me in waiting room on what was identified and gave me information on the etiology. Car was done before estimated time and I was able to work on my laptop in the waiting area- even better. The employee who helped me this visit was the best I've had at Walser yet- he has the perfect demeanor for the job. Thanks! More

Had to wait extra 30mins due to agent’s ignorance on paper work. Pls do think about value of others time as well. paper work. Pls do think about value of others time as well. More

My experience was mixed. The sales person, Tim, was very good, and made the process smooth. I would recommend him. Tanner did a great job of explaining how to operate the ve The sales person, Tim, was very good, and made the process smooth. I would recommend him. Tanner did a great job of explaining how to operate the vehicle, but has not followed through on his promise to contact me about finishing. The detailing on the vehicle was not great. While the interior was mostly clean, the inside of the doors had not been cleaned. More

Was pleased with service and professionalism, and that the car got washed. Would appreciate if dashboard could be recalibrated before my driving off. the car got washed. Would appreciate if dashboard could be recalibrated before my driving off. More