
Walser Toyota
Bloomington, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 8:00 PM
Tuesday 6:00 AM - 8:00 PM
Wednesday 6:00 AM - 8:00 PM
Thursday 6:00 AM - 8:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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THANK YOU for the great buying experience. Staff was helpful, giving, knowledgeable, friendly and generous. I was disappointed that the car I bought definitely had a second key fob but they co Staff was helpful, giving, knowledgeable, friendly and generous. I was disappointed that the car I bought definitely had a second key fob but they couldn't find it and despite my texts and in-person visit to ask about the fob, they neither found the key fob nor got back to me to say they were looking for it. It's a $300 thing. And, the "Needs Maintenance Soon" light came on after 1,000 miles of me driving the car, which seems to indicate the car's oil was not changed before giving it to me. I thought the service record implied the oil was changed, but I must be mistaken. No big deal. I could be wrong. When buying a car from a dealer rather than a private party, there is willingness to pay a little more for little amenities, and I feel they were provided to me (licensing, putting the plates on, coaching with driving a hybrid, setup with syncing my phone to the car's Bluetooth and taking time to answer questions). I want to fully insist, the staff is incredibly great, I will recommend Walser and I love, love, love the car they custom identified for me based on their awesome listening, experience, intelligence and going above and beyond expectations. More
Thomas was an excellent help. I have no complaints. Thank you! Will come back for more service! I have no complaints. Thank you! Will come back for more service! More
The mechanics were very thorough and explained everything verbally and in the video. I’m confident that our car is fully maintained. verbally and in the video. I’m confident that our car is fully maintained. More
I loved how we were able to browse around without any pressure from sales personnel. Once we had a vehicle we wanted to look at it was easy to connect with a sales person. We had Wes S and I couldn’t hav pressure from sales personnel. Once we had a vehicle we wanted to look at it was easy to connect with a sales person. We had Wes S and I couldn’t have been happier with the experience with him. Will be back to Walser for the next vehicle. More
Cristina was amazing and very helpful with all the questions we had and the services was great… questions we had and the services was great… More
Clean and bright showroom Off to a slow start when scheduled appointment time on phone and call came 30 min late scheduled appointment time on phone and call came 30 min late More
Your service department botched my repair appointment badly. Made an appointment and didn’t order the part. When I came in fo appointment service person immediately went to manager and discussed my appoi badly. Made an appointment and didn’t order the part. When I came in fo appointment service person immediately went to manager and discussed my appointment. Instead of telling me that they didn’t order the radiator they sent me home and I had to hear that they hadn’t ordered the part at the end of the night. Had to drive back down to retrieve my car. Called back the next day & left message canceling order of part and appointment. Still got messages from service department the next week saying part was in. Left message AGAIN canceling part & appointment. Then got another call the day of/after my twice cancelled appointment asking me to come in/reschedule. Very poor service and annoying lack of follow through More
I love my service at Walser Toyota. I have one big complaint. I think it is wrong that I have to purchase the Toyota app to work my auto start on my key fob. That just isn’t right. I have one big complaint. I think it is wrong that I have to purchase the Toyota app to work my auto start on my key fob. That just isn’t right. More
Tom Kennedy is a straight arrow! We have purchased 3 vehicles from him over the past 12 years. We have purchased 3 vehicles from him over the past 12 years. More