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Walser Toyota

Bloomington, MN

Overview
Reviews
Vehicles
4.3
3,994 Reviews
When you visit our Toyota dealership in Bloomington, MN, you get to enjoy an experience that you can only get at a Walser location. We are dedicated to providing each and every customer with a positive experience that they won’t only enjoy themselves, but hopefully tell other people about, too. That’s why we’re dedicated to The Walser Way — our philosophy of how to do business and ensure customer satisfaction. There are many facets to this philosophy, but one of the key components is our Best Price First. Every single vehicle on our lot is specially marked with our pre-discounted Walser Best Price, so you don’t need to waste time attempting to haggle down an inflated value. Instead, you can focus more on finding the perfect vehicle that matches your personality and lifestyle. When you drive off our lot, you can be confident that it’s in a vehicle that you truly love. Another thing we do differently from other car dealerships is we provide one-on-one assistance throughout the entire buying or leasing process. That means that the same person who greets you at the door and takes you on your first test-drive is the same person who will walk you through your financing options and help you sign the final paperwork. This way, nothing gets lost in translation and our employees can take the time to get to know you and what’s important to you. Whether you want to drive off in a new Toyota Camry or dominate the roads from behind the wheel of a new Toyota RAV4, you will be well taken care of here. After you’ve picked out the car you love, you can bring it back to our Toyota service center any time to keep it running in peak condition. From routine oil changes, brake inspections and tire rotations to more involved maintenance like powertrain and transmission repairs, we can handle it all. Plus, we have a huge selection of genuine OEM Toyota parts, so only high-quality components are going into your vehicle. For a relationship that can last a lifetime, visit Walser Toyota today. Walser Toyota is conveniently located at 4401 American Blvd, West Bloomington, MN, 55437. We’re open six days a week and are excited to pair you with your next new or new-to-you Toyota vehicle!
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4401 American Blvd. West

Bloomington, MN

55437

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Showing 3,994 reviews

January 27, 2026

Excellent customer service in routine maintenance and inspection service and new battery, also worked with the parts department to buy a paint pen to fix a couple of scratches on. Again, excellent and f More

by LDM6915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Anne
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Jan 27, 2026 -

Walser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Walser Toyota!

January 27, 2026

A very good experience. Friendly and prompt service. A very well organized and smooth process. More

by 1934myron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember sorry
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Jan 27, 2026 -

Walser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 26, 2026

The problem wasn't fixed. They blamed Toyota. Their recommendation was just avoid using the unit that was malfunctioning. It was a frustrating waste of time that damaged my re More

by KIRK13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Taylor, Dylan (Service Manager)
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Jan 27, 2026 -

Walser Toyota responded

Kirk, thank you for taking the time to share this feedback — I’m genuinely sorry for your experience. What you described is not how we expect issues to be handled, and recommending that a customer simply “avoid using” a malfunctioning feature is not an acceptable outcome. I understand how frustrating that must have been, especially when it impacted your confidence in Toyota and our service team. We take responsibility for making sure concerns are clearly explained, ownership is taken, and a proper path forward is provided — even when a repair involves Toyota directly. I appreciate you bringing this to our attention so we can address it and improve. I’d like the opportunity to review this personally and see how we can make things right. Please reach out to Brian Rutscher, Service Manager, at 952-242-9041 (call or text) so we can better understand what happened and discuss next steps. Thank you again for the honest feedback.

January 26, 2026

Had an oil change scheduled. Told service tech what I was in for. 15K check was auto filled on my appointment services. Oil change 5K critical weather state was the second line. More

by landanl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack hanson
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Jan 27, 2026 -

Walser Toyota responded

Thank you for taking the time to share this feedback — and I’m sorry for the frustration you experienced. You’re absolutely right: while mistakes can happen, this should have been caught through better observation and communication. Given the mileage on your truck and the services listed on your appointment, this was a missed opportunity for our team to ask the right questions upfront and confirm exactly what you were in for before proceeding. Waiting an additional hour to complete something that should have been clarified from the start is not the experience we want for our guests, especially when you made the effort to schedule ahead. Your comments are helpful, and we’re using them to reinforce the importance of reviewing appointments carefully and confirming services before work begins. We’d appreciate the opportunity to review this further and make sure your next visit goes smoothly. Please reach out to Drake Vangness, Service Manager, at 952-324-2103 (call or text) so we can follow up and ensure this is addressed properly. Thank you again for the honest feedback — it helps us improve.

January 25, 2026

Jamero Taylor and Michael Wiggins are the very best in the business and I wouldn't dream of buying a vehicle from anyone else! Their genuine interest in the people they serve and integrity in ensuring eve More

by ROBERT ALLAN PAUL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Wiggins, Jamero Taylor, Kenny Vaillancourt, Richy Arce, Chris Potter
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Jan 25, 2026 -

Walser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

January 23, 2026

Jamero was great to work with- Everthing was explained up front. No presure enviroment. Great expeirance! More

by maginnis10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamero Taylor
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Jan 23, 2026 -

Walser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 23, 2026

Good communication from the service writer. Car walk through video is very welcome. Reasonable turnaround time on repair. Thanks! More

by billbrink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service writer
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Jan 23, 2026 -

Walser Toyota responded

Thanks for sharing about your experience with Walser Toyota. We appreciate your business and hope to see you again soon!

January 23, 2026

Michael Ryan was terrific to work with. He was available for calls, questions and concerns. It took a year to get the car I ordered but he always kept me up to date More

by beckystuff2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ryan
Report | Print
Jan 24, 2026 -

Walser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Walser Toyota. We look forward to having you as one of our valued customers for many more years to come!

January 23, 2026

The Service Advisors do not communicate with each other because while Tyler Halford advised me I will be getting a rental instead of having to sit there and wait while the work was getting done, Aleck Farr More

by kumashirosan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Halford, Aleck Farrington
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January 22, 2026

Scheduling appt was quick. I had a routine (1st!) maintenance for my new car and also needed to fix the struts on my back hatch because it would stay up when I opened it. The More

by CorollaCrossOwner
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drake was the one that entered in my info when I arrived. Gio is listed on the paperwork as a technician.
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Jan 22, 2026 -

Walser Toyota responded

Thank you for taking the time to share this feedback. We’re glad scheduling was quick and that the visit wasn’t a negative experience overall, but we understand your concern—and you’re right to expect accuracy and consistency on even routine maintenance. Tire pressures and checklist items should always match what’s documented, and when they don’t, it raises fair questions. We appreciate you bringing this to our attention so we can review the visit, the inspection process, and ensure we’re meeting our standards every time. We’d welcome the opportunity to discuss this further and make sure everything is addressed properly. Please feel free to reach out to Drake Vangness, Service Manager, at 952-324-2103 (call or text). We value your trust and appreciate the chance to improve. — Team Walser Toyota

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