Walser Toyota

Thanks for the great service. Moses was very helpful as well as a service person who was there when I needed help. Great service. Moses was very helpful as well as a service person who was there when I needed help. Great service. More

Second time I’ve had a very long wait and difficult check ins. I don’t like the new system of “wait by your car and someone will come find you” and “who knows what desk you’ll go to as there are 20 of them ins. I don’t like the new system of “wait by your car and someone will come find you” and “who knows what desk you’ll go to as there are 20 of them and you’ll likely check out with a different person than you checked in with.” I also had to tell the person that I’d paid ahead for a bunch of oil changes and tire rotations. If I hadn’t remembered they would gave applied the credit? Then the guy who checked me in was going to charge me for an electrical inspection when I knew I had a corroded hitch wire. He then said it would cost over $500 to replace the wire or connector. What the xxxx? Anyway, I think you’ve got great mechanics and your waiting room is fine, too. Why does it have to be an unpleasant experience checking in? More

First of all, the car was not washed as it was promised. Secondly, I sat in the lobby area and watched them bring my car to the pick up area when it was done. When I didn't receive a notice, I went to the s Secondly, I sat in the lobby area and watched them bring my car to the pick up area when it was done. When I didn't receive a notice, I went to the service agent and she said she was waiting on the paper work from admin. It was a car wash and tire rotation. I will not be bringing my car back to Walser Bloomington for my next service appointment. More

This Dealership is excellent in every way. I was pleasantly surprised with my Service Advisor. He was very thorough and handled everything. My vehicle was ready when promised. I highly rec I was pleasantly surprised with my Service Advisor. He was very thorough and handled everything. My vehicle was ready when promised. I highly recommend Walking;ser Toyota. More

Looking forward to working with them the next three years of our lease!! Keep up the good work!! of our lease!! Keep up the good work!! More

Thomas was very good and helpful and the new facilities are top notch. Over all my experience was great. And the popcorn was good too:) are top notch. Over all my experience was great. And the popcorn was good too:) More

Latest experience not to the level as in the past. The communication with me was not as good, and the video was almost incomprehensible. Finally, I was promised a free car wash but my car did not get The communication with me was not as good, and the video was almost incomprehensible. Finally, I was promised a free car wash but my car did not get washed. More

The representative gave full time and explained all the details regarding car features and coverage details regarding car features and coverage More

My most recent service appointment was great! In fact, I always have an awesome experience at Walser Toyota. From the moment that I check in with my service representative, Mike Alovera, everyt In fact, I always have an awesome experience at Walser Toyota. From the moment that I check in with my service representative, Mike Alovera, everything always runs smooth and timely. Everyone, but especially Mike, is courteous, helpful, knowledgeable, and flat out kind. I always feel that I can trust Mike to take care of my vehicles in the best way possible, without over selling me on service. I have been with Walser Toyota for almost 20 years. We are on our 7th Walser Toyota vehicle, I would not even think about buying, or servicing my cars anywhere else! As always, thank you Mike, and Walser Toyota for taking such good care of me! More

Still waiting for a reply from the Toyota Service department...emailed several times received no response! :( department...emailed several times received no response! :( More