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Walser Toyota

Bloomington, MN

Overview
Reviews
Vehicles
4.2
4,175 Reviews
When you visit our Toyota dealership in Bloomington, MN, you get to enjoy an experience that you can only get at a Walser location. We are dedicated to providing each and every customer with a positive experience that they won’t only enjoy themselves, but hopefully tell other people about, too. That’s why we’re dedicated to The Walser Way — our philosophy of how to do business and ensure customer satisfaction. There are many facets to this philosophy, but one of the key components is our Best Price First. Every single vehicle on our lot is specially marked with our pre-discounted Walser Best Price, so you don’t need to waste time attempting to haggle down an inflated value. Instead, you can focus more on finding the perfect vehicle that matches your personality and lifestyle. When you drive off our lot, you can be confident that it’s in a vehicle that you truly love. Another thing we do differently from other car dealerships is we provide one-on-one assistance throughout the entire buying or leasing process. That means that the same person who greets you at the door and takes you on your first test-drive is the same person who will walk you through your financing options and help you sign the final paperwork. This way, nothing gets lost in translation and our employees can take the time to get to know you and what’s important to you. Whether you want to drive off in a new Toyota Camry or dominate the roads from behind the wheel of a new Toyota RAV4, you will be well taken care of here. After you’ve picked out the car you love, you can bring it back to our Toyota service center any time to keep it running in peak condition. From routine oil changes, brake inspections and tire rotations to more involved maintenance like powertrain and transmission repairs, we can handle it all. Plus, we have a huge selection of genuine OEM Toyota parts, so only high-quality components are going into your vehicle. For a relationship that can last a lifetime, visit Walser Toyota today. Walser Toyota is conveniently located at 4401 American Blvd, West Bloomington, MN, 55437. We’re open six days a week and are excited to pair you with your next new or new-to-you Toyota vehicle!
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4401 American Blvd. West

Bloomington, MN

55437

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Showing 4,175 reviews

October 09, 2025

Service was friendly and courteous but the wait was far longer than expected. Originally it was supposed to be a 2 hour wait, it ended up being 4 1/2 hours. Upper management needs a reality check before ov More

by vogel.bf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richy
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Oct 09, 2025 -

Walser Toyota responded

Thank you for your feedback. While we’re glad to hear our team was friendly and courteous, we sincerely apologize for the repeated delays in service time. Your comments have been shared with our management team to help address scheduling concerns and improve turnaround times. We appreciate your continued business and patience. — Team Walser Toyota

October 09, 2025

Joel was excellent, courteous and easy to talk to. The finance guy is a little overboard. Too "your typical car salesman". More

by tneubauer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Bittner
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Oct 09, 2025 -

Walser Toyota responded

Thank you for the review. We're happy to hear Joel provided courteous and easy service. At Walser, we strive to offer a progressive, transparent experience that stands apart from the typical dealership approach, and we’re sorry to hear parts of your visit didn’t fully reflect that. Your feedback will be shared with our team so we can continue to improve. — Team Walser Toyota

October 09, 2025

Love the attention yo detail. I had an issue with a new purchased truck. Although the wait to get my truck back was almost 3 hours and their findings were inconclusive, I left t More

by m.prusha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky and Brandon
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Oct 09, 2025 -

Walser Toyota responded

Thank you for sharing your experience. We're glad to hear our team’s attention to detail left you feeling confident that you’ll be taken care of moving forward. We appreciate your patience with the wait time and are here to help if the issue returns. — Team Walser Toyota

October 08, 2025

Honest and fair. I stopped going to Luther dealerships because the were rude and dishonest. Walser does a good job! More

by BRIANNAGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Oct 09, 2025 -

Walser Toyota responded

Thank you for the great review, Brianna! We’re glad to know you found our team to be honest and fair. It means a lot that you chose to work with us after your past experiences elsewhere. We appreciate your trust and look forward to seeing you again at Walser Toyota. — Team Walser Toyota

October 08, 2025

I was quoted wrong price for service. Then they reduced price some and sped up the service. I am a bit concerned going forward about estimates. More

by CFEIGE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Someone in parts on 10/3, David Diaz and a manager on 10/6
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Oct 09, 2025 -

Walser Toyota responded

Thank you for the feedback. We’re glad the team was able to make things right and complete your service quickly, but we understand your concern about the initial estimate. Accurate, transparent pricing is important to us, and we’ll make sure your feedback is reviewed with our service team to help prevent similar issues in the future. If you’d like to discuss your experience further, please contact our Senior Service Manager, Chris Schieve, at 952-250-4922 or cschieve@walser.com. - Team Walser Toyota

October 08, 2025

I was told I could drop off my keys Sunday evening. The exterior door to the key drop Box was locked. I went back Monday morning for my 6:40 am appointment and the doors were locked until 7:00 am. More

by C2KNAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Moses
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Nov 10, 2025 -

Walser Toyota responded

Thank you for sharing this feedback. We’re sorry for the inconvenience with the key drop and early appointment access — that’s not the smooth experience we aim to provide. We appreciate your patience and are glad Moses was able to assist. If you’d like to discuss further or have any additional concerns, please reach out to Service Manager Brian at 952-890-7449. — Team Walser Toyota

October 07, 2025

Not pushy. Extremely professional! I was taken care of from the moment I called. Thanks for the great sales help. More

by todd.thiewes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Needham
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Oct 07, 2025 -

Walser Toyota responded

Thank you for your kind words! We’re thrilled to hear you felt well taken care of and appreciated the professional sales support. Enjoy the new ride! — Team Walser Toyota

October 06, 2025

Not happy about the service I received. Would like to talk with someone about it. More

by fred.buckland56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
xxx
Report | Print
Oct 07, 2025 -

Walser Toyota responded

Hi Fred, We’re very sorry to hear about your recent experience. We’d like the opportunity to discuss your concerns and work toward a resolution. Please feel free to reach out to our Sr. Service Manager, Chris Schieve, at 952-250-4922 or cschieve@walser.com. He will be happy to assist you directly. -Team Walser Toyota

October 06, 2025

Great dealership, great staff, but. ..you charge way too much for an oil/filter change and tire rotation (twice what my wife pays for her car elsewhere), and it took entirely too long. I More

by lyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
Report | Print
Oct 07, 2025 -

Walser Toyota responded

Thank you for taking the time to share your feedback. We sincerely apologize that your recent service experience took longer and cost more than expected, and that some details like the mileage sticker and car wash were not handled as anticipated. We aim to provide transparent pricing for all maintenance and follow manufacturer recommendations while also considering labor, parts, and local market factors. We understand that it didn’t feel straightforward this time, and we appreciate your honesty as it helps us improve. If you’d like to discuss pricing or any other aspect of your service experience further, please feel free to reach out to our Sr. Service Manager, Chris Schieve, at 952-250-4922. Thank you again for your feedback and for trusting us with your Toyota. — Team Walser Toyota

October 06, 2025

Moses was very helpful and friendly when checking me in. He was very good at letting me know what services are needed and when, as well as cost. He is an asset to your service department. The waiting area More

by WYO.COWBOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
Report | Print
Oct 08, 2025 -

Walser Toyota responded

Thank you for your kind words! We’re so glad Moses could provide helpful and friendly service, and that your experience in our service department was smooth and efficient. We appreciate your feedback and look forward to seeing you again at Walser Toyota. — Team Walser Toyota

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