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Walser Toyota

Bloomington, MN

Overview
Reviews
Vehicles
4.2
4,175 Reviews
When you visit our Toyota dealership in Bloomington, MN, you get to enjoy an experience that you can only get at a Walser location. We are dedicated to providing each and every customer with a positive experience that they won’t only enjoy themselves, but hopefully tell other people about, too. That’s why we’re dedicated to The Walser Way — our philosophy of how to do business and ensure customer satisfaction. There are many facets to this philosophy, but one of the key components is our Best Price First. Every single vehicle on our lot is specially marked with our pre-discounted Walser Best Price, so you don’t need to waste time attempting to haggle down an inflated value. Instead, you can focus more on finding the perfect vehicle that matches your personality and lifestyle. When you drive off our lot, you can be confident that it’s in a vehicle that you truly love. Another thing we do differently from other car dealerships is we provide one-on-one assistance throughout the entire buying or leasing process. That means that the same person who greets you at the door and takes you on your first test-drive is the same person who will walk you through your financing options and help you sign the final paperwork. This way, nothing gets lost in translation and our employees can take the time to get to know you and what’s important to you. Whether you want to drive off in a new Toyota Camry or dominate the roads from behind the wheel of a new Toyota RAV4, you will be well taken care of here. After you’ve picked out the car you love, you can bring it back to our Toyota service center any time to keep it running in peak condition. From routine oil changes, brake inspections and tire rotations to more involved maintenance like powertrain and transmission repairs, we can handle it all. Plus, we have a huge selection of genuine OEM Toyota parts, so only high-quality components are going into your vehicle. For a relationship that can last a lifetime, visit Walser Toyota today. Walser Toyota is conveniently located at 4401 American Blvd, West Bloomington, MN, 55437. We’re open six days a week and are excited to pair you with your next new or new-to-you Toyota vehicle!
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4401 American Blvd. West

Bloomington, MN

55437

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Showing 4,175 reviews

October 06, 2025

Tommy was excellent, very helpful. Is an asset to your service department car delivered on time also More

by marilyn.spensley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy
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Oct 06, 2025 -

Walser Toyota responded

Thank you for the kind words! We’re so glad to hear that Tommy provided excellent service and helped make your experience a smooth one. Delivering your vehicle on time and ensuring a helpful, hassle-free visit is exactly what we strive for. We’ll be sure to pass along your feedback to Tommy—he’ll appreciate it! Thanks again for choosing us. Best, Team Walser Toyota

October 06, 2025

Terrible communication. I was out of town and left a note on the envelope, when I scheduled the appt and called the day before. The advisor acted like he had no idea why i More

by dionneblood
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
labaan mohammad
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Oct 06, 2025 -

Walser Toyota responded

Hi Dionne, We're truly sorry to hear about your recent experience and appreciate you bringing this to our attention. It's clear that we fell short in several important areas, including communication, clarity around your appointment, and the handling of your vehicle. Leaving your vehicle unlocked with the key inside is absolutely not in line with our safety standards, and we understand how concerning and frustrating this must have been. Your expectations to be informed and have your concerns returned by management were completely reasonable, and we sincerely apologize that this didn’t happen. We take your feedback seriously and would like the opportunity to make this right. Please reach out directly to our Service Manager, Brian, at 952-256-2041. He is aware of your situation and would like to speak with you personally to address your concerns and ensure this doesn’t happen again. Thank you again for your feedback. We are committed to improving and hope to regain your trust. Team Walser Toyota

October 06, 2025

Dan is great to work with. He is very helpful and great at communicating what and when services are needed. More

by JEFF@IMCSUCCESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Oct 06, 2025 -

Walser Toyota responded

Hi Jeff, Thank you for taking the time to leave this great review! We're happy to hear that Dan provided helpful, clear communication and made your service visit a smooth experience. We agree—he's a valuable part of our team! We appreciate your continued trust in us and look forward to serving you again. Best regards, Team Walser Toyota

October 06, 2025

Service team was excellent waiting area very comfortable service provided in a timely manner. Thank you. More

by bergst1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan?
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Oct 06, 2025 -

Walser Toyota responded

Thank you for the great review! We're glad to hear that you had a comfortable experience and that our service team delivered timely, quality service. We’ll make sure your kind words are shared with Dan and the rest of the team. We truly appreciate your visit and look forward to seeing you again! Best regards, Team Walser Toyota

October 06, 2025

I am very satisfied with walser service department and I am looking forward to came back there thanks More

by JOORJEALI200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farhan
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Oct 08, 2025 -

Walser Toyota responded

Thank you for your feedback! We’re glad to hear you’re satisfied with our service department and we look forward to welcoming you back to Walser Toyota. — Team Walser Toyota

October 05, 2025

They gave me very little information and a lot of ignorance about what they were selling me. I was very dissatisfied. Very poor explanation and errors in the process. More

by jesusthin
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Verenice
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Oct 05, 2025 -

Walser Toyota responded

Thank you for your feedback, and we're truly sorry to hear about your dissatisfaction with the experience. This is not the level of service or communication we strive to provide, and we take your concerns seriously. We’d appreciate the opportunity to learn more about what happened and work toward making things right. Please feel free to contact our Senior Sales Manager, Jordan Retes, directly at 949-463-7799 — he’s ready to personally assist you and help resolve any outstanding concerns. Your experience matters to us, and we’re committed to making this right. – The Walser Toyota Team

October 04, 2025

Fast process. Joe was not pushy and gave me options. left with the vehicle I wanted. More

by kallisonsax
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joe Bitner
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Oct 05, 2025 -

Walser Toyota responded

Hi Kallison, Thanks so much for the great review! We're glad to hear Joe provided a pressure-free experience and helped you find the vehicle you wanted. Enjoy your new Toyota, and thank you for choosing Walser Toyota — we’re here anytime you need us! – The Walser Toyota Team

October 04, 2025

It was a great buying experience! The car was perfect, it is what we were looking and priced fair. Our Salesperson Christine was awesome! I can’t say enough good about her! She handle More

by mikemueller
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christine, Chris
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Oct 05, 2025 -

Walser Toyota responded

Thank you so much for the fantastic review! We're thrilled to hear that you had such a great experience working with Christine — she truly goes above and beyond for her customers, and we’ll be sure to pass along your kind words to her (and Chris too!). We're especially glad to know the car was exactly what you were looking for and that the entire process was smooth and stress-free. At Walser Toyota, we strive to make car buying as simple and transparent as possible — and it means the world to hear that we exceeded your expectations. We appreciate your trust in us and look forward to helping you again when you're ready for that next vehicle! – The Walser Toyota Team

October 03, 2025

our person was patient, informative and presented information; he answered questions as they arose. Anyone inquiring about purchasing a new or used car, I will suggest to go to Walser Toyota. As the More

by sharonthompson4745
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Glaser, Sale Josh, Lead, Chris, Manager.
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Oct 04, 2025 -

Walser Toyota responded

Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you felt well taken care of throughout the process, and that our team — especially Brandon, Josh, and Chris — were able to provide the patience, information, and professionalism you deserve. Your recommendation means a lot to us, and we're grateful you chose Walser Toyota for your vehicle needs. Enjoy your new ride, and please don’t hesitate to reach out if there’s anything else we can help with down the road! Best regards, Team Walser Toyota

October 03, 2025

2.5hrs for oil change is ridiculous. 40 minute commute each way just to get to the dealership. I didn’t expect to waste 1/2 of a day for a simple oil change More

by matt.steinmetz96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lebaan
Report | Print
Oct 04, 2025 -

Walser Toyota responded

Hi Matt, Thank you for your feedback — we truly appreciate you taking the time to share your experience. We completely understand your frustration with the extended wait time for a routine oil change, especially considering the long commute. That’s not the level of efficiency or convenience we aim to provide, and we sincerely apologize for the inconvenience. To help make things right and ensure a better experience going forward, please feel free to contact our Service Manager, Brian Rutscher, directly at 952-256-2041. He would be happy to speak with you personally and address any concerns. We value your time and your business, and we hope to have the opportunity to serve you better in the future. Best regards, Team Walser Toyota

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